• Veterans Service Officer I

    St. Louis County of Minnesota (Duluth, MN)


    ### Job Duties

    Kind of Work

     

    We are seeking a dedicated Veterans Service Officer (VSO) for our Duluth, Minnesota office to assist veterans, service members, and their families in accessing the benefits and services they have earned. As a VSO you will provide expert guidance on federal, state, and local benefits, including compensation, pension, healthcare, and state benefit programs. Responsibilities include interviewing clients, preparing and submitting claims, advocating on their behalf, and connecting them with appropriate community resources. Strong communication, problem-solving, organizational skills, attention to detail and customer service skills are essential. A passion for serving veterans and their families is highly preferred.

     

    This position is based and will work out of the Duluth, Minnesota location.

     

    St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.

    Distinguishing Features of Work

    An employee in this class is responsible for providing assistance to veterans and their dependents by identifying and explaining state and federal veterans benefit programs; assisting with preparing applications and case records; and serving as liaison for clients in their dealings with benefit providers. Duties include interpreting program eligibility criteria, coordinating administration of claims and assisting clients in resolving problems in the receipt of their benefit entitlements. The work is performed within the established parameters of state and federal program regulations and policies, and under the direction of assigned supervisory staff.

     

    ### Minimum Education Required

    Selection Process

    MINIMUM QUALIFICATIONS (Pass/Fail):

    Graduation from an accredited college or university with an Associate's degree and meet the statutory qualifications prescribed in Minn. Stat. § 197.601.

     

    ### Minimum Experience Required

    Selection Process

    MINIMUM QUALIFICATIONS (Pass/Fail):

    Veteran as defined by Minnesota Statute. (Please refer to Minnesota Statue 197.447)

     

    Possession of a valid driver's license.

     

    ### Shift

    Other

     

    ### Number of Openings

    1

    ### Compensation

    $29.02 - $35.25 / Hourly

     

    ### Postal Code

    55806

     

    ### Place of Work

     

    On-site

     

    ### Requisition ID

     

    3748

     

    ### Job Type

     

    Full Time

    ### Job Benefits

    Learn more about our health benefits at: https://www.stlouiscountymn.gov/departments-a-z/human-resources/benefits

    ### Application Link

    https://www.governmentjobs.com/careers/stlouismn