• Operations Specialist, Enrollment

    Rensselaer Polytechnic Institute (Troy, NY)


    Operations Specialist, Enrollment

     

    Work type: Full Time

     

    Categories: Staff, Administrative Support

     

    Who we are

     

    Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎ (https://president.rpi.edu/rpi-forward)

     

    Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world.

     

    With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth.

    Job Summary

    The Operations Specialist is responsible for establishing and maintaining an efficient inventory control process that tracks both incoming and outgoing marketing materials and publications. The Operations Specialist works closely with Enrollment staff to support all large mailing efforts.

    Minimum Qualifications

    + High School/Equivalent

    + 3 or more years of relevant work experience in operations, administrative support, or related functions.

     

    Relevant combinations of education, training and experience may be considered.

     

    Minimum Knowledge, Skills, and Abilities

     

    + Excellent customer service and communication skills

    + Demonstrate proficiency with Microsoft Office

    + Ability to compose routine correspondence and reports

    + Requires good problem-solving skills involving multiple variables in standard situations

    + Requires excellent interpersonal, communication and organizational skills

    + Ability and knowledge of field specific operational/ administrative functions

    + Strong attention to detail

    + Requires excellent telephone skills

    + Requires knowledge of alpha/numeric filing systems

    Job Duties

    + Create and maintain an inventory system for letterhead, paper, and office supplies which includes ordering and invoice processing through OSCAR.

    + Assist Senior Event Planner in planning and executing off-campus events, on-campus events, webinars, and staff scheduling.

    + Assist counselors in the college fair registration process when needed. This will likely involved the processing of checks for college fair registration fees and coordinating coverage of college fairs when the primary counselor is not available.

    + Provide telephone and front desk coverage as scheduled; answering questions, routing calls, handling parent, counselor, and student questions, etc. and resolve within 24 hours. Manage the main office voicemail line, including routing messages and updating the message as needed.

    + Assist in the entry of information into Slate to ensure accurate and up to date information on applicants, high school counselors, programs, alumni involvement, etc.

     

    Shift

     

    Business Hours with weekends or evenings occasionally required

     

    Starting Salary/Rate

     

    Expected hiring range: $19.00 - $21.40

     

    Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

     

    Application instructions

     

    Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

     

    If you need assistance with the online application process, please contact [email protected].

     

    Job Posted Date

     

    Applications will be accepted until the position is filled.

     

    Total Compensation and Benefits Information

     

    Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu) (https://hr.rpi.edu/benefits) .

     

    Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. RPI is an Equal Opportunity Employer.

     

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law.

     

    Advertised: 25 Nov 2025 Eastern Standard Time

    Applications close:

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