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Resource Navigator (.83 FTE)
- State of Colorado (Pueblo, CO)
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Resource Navigator (.83 FTE)
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Resource Navigator (.83 FTE)
Salary
$38,000.00 - $43,000.00 Annually
Location
Pueblo, CO
Job Type
Full Time
Job Number
GGJ-9999-11/25
Department
Colorado State University Pueblo
Opening Date
11/25/2025
FLSA
Determined by Position
Primary Physical Work Address
2200 Bonforte Boulevard Pueblo, CO 81001
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
Type of Announcement
This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
+ Description
+ Benefits
+ Questions
Department Information
The mission of the Division of Student Affairs is to support the University’s mission by providing inclusive co-curricular learning experiences, support, and services for our student population by holistically developing students to have a purpose and positive impact in their communities. The departments within the division do this by providing activities, programs and services that engage students, fostering an inclusive environment amongst our campus community and guiding students in the attainment of healthy and successful life choices.
The division provides support and services both inside and outside the classroom experience. The units in the division emphasize integrity, respect, fairness, clear communication, continuous improvement, and a strong focus on serving students. The division supports academic and student success from entrance to graduation and placement by supporting and providing students with co-curricular learning opportunities that enhance growth and development of the whole person.
Description of Job
The Resource Navigator plays a key non-clinical resource for students navigating personal, academic, and social challenges that may impact their college experience. This position triages student concerns referred to Pack CARES, manages an assigned caseload, and provides timely outreach, intervention, and support to promote student retention, persistence, and holistic wellness. The Resource Navigator also provides support to the Pack CARES team by participating in case review, documentation, and coordinated care efforts. This is a .83 FTE position intended to support student needs from August through May.
Primary Duties
Non-Clinical Case Management
+ Provide case management services for students referred to Pack CARES who are experiencing a wide range of concerns including but not limited to academic challenges, mental and physical health issues, and financial difficulties.
+ Conduct comprehensive assessments of needs for residential, commuter, and online undergraduate and graduate students to support student retention and persistence.
+ Develop and implement individualized service plans tailored to each student's circumstances, including short-term interventions and long-term support strategies.
+ Provide ongoing monitoring and follow-up support to ensure students’ needs are met and goals are achieved.
+ Maintain a flexible schedule to meet with students (e.g., evenings) as needed.
Pack CARES
+ Attend Pack CARES Team meetings and report progress related to student goals and utilization of resources.
+ Maintain repository of university and community resources and update procedural manuals and guides as needed.
+ Contribute to efforts involving assessment and reporting of key metrics related to case management.
Basic Needs Support
+ Support programming for basic needs support, including Pack Pantry.
+ Promote basic needs support through university events (e.g., Orientation, Welcome Week, Student Affairs Open House, etc.) and tabling opportunities
Ancillary Duties
Other duties as assigned.
Salary Range
$38,000 to $43,000
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
This position is not eligible for visa sponsorship
Minimum Qualifications
+ Bachelor’s Degree in social sciences, education, health studies, or related fields.
+ Excellent interpersonal, written, and verbal communication skills; able to build trust while maintaining appropriate boundaries.
+ Demonstrated ability to manage sensitive and confidential situations with professionalism and discretion.
+ Awareness of resources (within and/or outside of the university) for students with health, mental health or behavioral concerns both on and off campus.
+ Ability to provide non-clinical advising to students related to personal and educational matters.
+ Strong organizational, planning, and follow-up abilities.
+ 1 or more years of professional work experience in higher education or a field related to case management.
+ Experience working with student populations reflective of CSU Pueblo.
Preferred Qualifications
+ Knowledge of learning methods of college populations. Utilize current research and guidelines to develop meaningful educational materials for the college age population.
+ Ability to document information such as success plans, interventions, goals, and outcomes in a secure database.
+ At least two years of professional work experience in higher education or a field related to case management.
+ Experience in data collection, analysis, and program evaluation.
+ Experience with student information software such as Starfish or Maxient.
+ Experience in a position managing referrals and track students’ successful completion of health, mental health and behavioral challenge success plans and report to appropriate parties.
Supplemental Information
All interested candidates must apply through the online application system. No other format of application materials will be accepted.
Applicants must attach the following documents, in order to be considered for this position:
+ a letter of intent (cover letter) describing the means in which you meet the qualifications for this position
+ a current resume or CV
+ unofficial or official transcripts showing required degree conferred
+ three professional references, either within the application or as an attachment (please note: personal references do not count towards this requirement ).
Applications submitted without the required attachments/information above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.
Early submission of application materials is encouraged. Applications received by 8:00 AM (MST) on December 9th, 2025, will receive full consideration. Screening of applications will begin only after this deadline is met, and will continue until the position is filled.
About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.
CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.
Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report . CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.
At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.
Colorado State University Pueblo offers a comprehensive benefits package including:
+ Medical and prescription insurance
+ Dental insurance
+ Vision insurance
+ Flexible benefit plan
+ Basic term life insurance
+ Voluntary term life and AD&D lnsurance
+ Long-term disability insurance
+ Employee assistance program
+ Travel accident insurance
+ Voluntary critical illness and accident insurance
+ Annual and sick leave
+ Retirement plans
+ Employee and dependent tuition discounts
+ State employee discounts via BenefitHub
Other incentives include various on-campus event, recreation, and meal discounts.
About Pueblo, Colorado
The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.
CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.
The University reserves the right to check additional references, with prior notification given to the candidate.
Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.
In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety.
Colorado State University Pueblo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.
It is the policy of Colorado State University Pueblo to provide reasonable accommodation for employees and applicants with disabilities. If you need accommodation, please contact the Office of Civil Rights Compliance & Title IX at [email protected].
All employees of Colorado State University Pueblo (CSU Pueblo) are required to complete training on policies and procedures administered by the Office of Civil Rights Compliance & Title IX (CRC), under the supervision of the Director of Civil Rights Compliance & Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the Discrimination, Protected Class Harassment, and Retaliation policy and the Title IX, Sexual Harassment, and Gender Discrimination policy. All employees are required to report conduct prohibited under this policy, and student disclosures of pregnancy or related conditions directly to the CRC and to provide the CRC’s contact information to any student disclosing pregnancy or related conditions. More information is available at: Policies and Resolution Procedures | Office of Civil Rights Compliance & Title IX (Policies and Procedures (https://www.csupueblo.edu/civil-rights-compliance-and-title-ix/policies-and-procedures/index.html) ).
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Have you attached the required cover letter explaining the extent to which you meet the minimum requirements and the preferred and essential competencies for this position?
+ Yes
+ No
02
Have you uploaded the required resume/CV?
+ Yes
+ No
03
Have you uploaded unofficial transcripts as evidence you meet the minimum or preferred educational requirement?
+ Yes
+ No
04
Have you included the required three professional references with current contact information?
+ Yes
+ No
05
Do you acknowledge that failing to include the required attachments will result in your application not being considered?
+ Yes
+ No
06
Will you now or in the future require sponsorship for employment-based visa status (e.g., H-1B visa status)? If you will require the company to sponsor an immigration or work permit case in order to employ you, either now or at some point in the future, then you should select Yes.
+ Yes
+ No
Required Question
Employer
State of Colorado
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Website
https://careers.colorado.gov/
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