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SCCC REFERENCE #: 25-74

DATE: November 25, 2025

TITLE: Temporary - Senior Office Assistant Registrar

CAMPUS: Ammerman Campus in Selden

START DATE: ASAP

TYPE OF APPOINTMENT: Temporary Full Time

RANK: Civil Service

POSITION DESCRIPTION:

This is an up to six month temporary position.

In-person campus registrar office transactions include servicing students who have holds that prevent online registration, assisting students with their schedules and payment obligations, and executing transactions that affect the student record throughout the semester.

This position is responsible for many duties beyond the Office Assistant, which involve assisting both the Administrative and Principal Office Assistants with supervisory duties as well as participating in special projects and tasks. The Senior Office Assistant also provides in-person and remote guidance to students and to various members of the College. An outline of duties and responsibilities include the below.

Senior Office Assistant category:

Assist Principal Office Assistant with daily office workflow and the supervision and assignment of daily work to College Aides and Work Study students. Oversee performance for accuracy.

Train and update staff on important semester specific rules and requirements, i.e., drop/add/withdrawal dates, payment dates, any new mandates, etc.

Process FERPA non-disclosure and disclosure requests and assist Principal Office Assistant with the maintenance and retention of FERPA documentation.

Oversee and process academic transactions, such as prerequisite waivers, course repeats, major restriction waivers and holds, reinstatements of students not in attendance.

Act as Help Desk for students in the areas of: creation/activation of Suffolk Login portal and SCCC email accounts and password resets, and provide navigation training and trouble-shooting.

Assist Academic departments with registrations, adjustments and troubleshooting issues.

Assist Administrative and Principal Office Assistants with processing of registration transactions to correct student financial liability.

Assist Administrative and Principal Office Assistants with Banner functions such as the prerequisite screening process.

Assist Principal Office Assistant with class cancellations and student schedule-changes using a specialized Banner process.

Assume responsibilities in absence of Principal Office Assistant for College Aide & Work Study students, including timely submission of timecards to HR

Office Assistant category:

Registration: Schedule building/adjusting - Drops, Adds, Withdrawals, etc

Account creations for student populations such as Early College, Beacon and senior citizens, and ensuring that the proper registration and billing attributes are correctly applied.

Process non-credit continuing education registrations, including driver education and high school equivalency.

Manage Non-Degree applications in Slate.

Process changes to student records, such as demographic information, social security number and chosen name.

Process student requests for FERPA disclosure and non-disclosure.

Scanning/indexing all relevant student processing documents.

Manage the Photo ID process: authenticate students and take ID card photos, per established policy.

Process student requests for enrollment certification

Monitor Registrar generic email accounts and respond to inquiries

Compose correspondence in response to requests for information

Assist faculty with enrollment and grade roster submission.

Registration: schedule building, drops and adds, withdrawals, etc

Process Prerequisite Waivers, Course Repeat & Major Restrictions Waivers

Process Continuing Education & Driver's Education Applications & registrations

Create/process Non-Degree applications

Manage Non-Degree Applications via SLATE & CONSTITUO

Process Change of Records: Update address, phone, Name/Chosen Name, degree/catalog year, email addresses, SS#, DOB, etc.

Assist students with creation/activation of portal accounts

Scanning/indexing all paperwork student documents

Process and complete Enrollment Certification requests

Monitor 3 campus email accounts and respond to inquiries

Compose correspondence in response to requests for information

MINIMUM QUALIFICATIONS:

Must meet Civil Service Minimum Qualifications for this position.

Graduation from a standard senior high school or possession of a high school equivalency diploma and two (2) years of clerical experience.

NOTE: Additional education beyond high school from with a college with federally-authorized accreditation or registration by NY State may be substituted for the above experience on a year-for-year basis.

NON-DISCRIMINATION NOTICE:

Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following persons have been designated to handle inquiries regarding the College's non-discrimination polices:

Civil Rights Compliance Officers

Christina Vargas

Chief Diversity Officer/Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

[email protected]

(631) 451-4950

or

Dionne Walker-Belgrave

Affirmative Action Officer/Deputy Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

[email protected]

(631) 451-4051

In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling (631) 451-4242 or dialing 311 from any College phone.

Inquiries or complaints concerning alleged civil rights violations in the College’s education admissions, programs and activities may also be directed to:

Office for Civil Rights (OCR) – Enforcement Office

32 Old Slip, 26th Floor

New York, NY 10005-2500

Telephone: (646) 428-3800

Fax: (646) 428-3843

TDD: (877) 521-2172

Email: [email protected]

Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm

Inquiries or complaints concerning discrimination in employment practices may also be directed to:

NYS Division of Human Rights

Long Island (Suffolk)

New York State Office Building

250 Veterans Memorial Highway, Suite 2B-49

Hauppauge, NY 11788

Telephone: (631) 952-6434

TDD: (718) 741-8300

Email: [email protected]

Also see: https://dhr.ny.gov/how-file-complaint

New York District Office

33 Whitehall Street, 5th Floor

New York, NY 10004

Telephone: (800) 669-4000

Fax: (212) 336-3790

TTY: (800) 669-6820

ASL Video Phone: (844) 234-5122

Also see: https://www.eeoc.gov/field/newyork/charge.cfm

Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities.

A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: www.sunysuffolk.edu/explore-academics/college-catalog or by calling the Office of Admissions at 631-451-4000 to request a mailing.