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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Customer Management

Job Sub** **Function:

External Customer/Product Training

Job Category:

Professional

All Job Posting Locations:

Remote (US)

Job Description:

Johnson & Johnson MedTech, Electrophysiology is recruiting a Manager, Professional Education to join our team, remotely supporting the Southeastern territory.

Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

SUMMARY OF THE JOB:

As the Manager, Professional Education you will:

Provide strategic direction and oversight of Electrophysiology Professional Education activities. Under the direction of the Senior Manager, U.S. Professional Education, will work in close collaboration with business partners, primarily Global Education and US Commercial Marketing Teams, to ensure oversight of all U.S. professional education programs as well as development of educational resources for health care professionals, helping to enable Electrophysiology to be recognized as best in industry for clinical performance and knowledge dissemination.

Responsibilities:

Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position will:

+ Provide oversight of the strategy, design, development, and delivery of US physician education programs in multiple locations and settings, incorporating stakeholder input and support (including Health Care Compliance, Medical Science, Therapy Advancement, and Commercial Marketing).

+ Play a key role in assigned JJMT EP Field Area to ensure field sales org is prepared to drive key initiatives in ensuring benchmarks are met.

+ Manage budget, costs, and materials, including oversight of administrative support for event planning and post training closure.

+ Develop and equip designated education leads and BWI personnel with educational program information (including registration and enrollment processes) and tools for effective engagement with health care professionals.

+ Manage processes to identify US education gaps, develop learning continuums, assess effectiveness and outcomes of programs via direct and indirect feedback. Seek opportunities for strategy and process improvements.

+ Oversee submission and preservation of all content for copy approval and compliance.

+ Collaborating Electrophysiology U.S. Professional Education teammates to support all Professional Education Programs.

+ Communicate business related issues or opportunities to next management level.

+ Know and follow policies and procedures related to work activities performed in area of responsibility.

+ Complete training in area of responsibility within allowed time-period.

+ Follow Health Care Compliance guidelines.

+ Follow all company safety policies and other safety precautions within work area.

+ Complete required periodic re-training in areas such as safety and environmental compliance.

+ Perform other duties assigned, as needed.

Required Qualifications:

+ Bachelor’s Degree required.

+ 5 years professional (related) experience.

+ Excellence in business communication (verbal, written, presentation, interpersonal) and executive presence.

+ Track record of success in Sales.

Preferred Qualifications:

+ Advanced degree is preferred.

+ Management experience

+ Excellence in data management and project management skills.

+ Prior experience with health care professional education engagement.

+ Prior experience creating education resources.

+ Advanced proficiency in Electrophysiology software and products.

+ Proven record managing close customer relationships and engagement.

+ Experience presenting to senior leadership.

+ Experience presenting to physicians and academic centers.

+ Digital literacy in Microsoft Office such as Word, Excel, PowerPoint and Outlook.

Physical working conditions / requirements:

• A minimum of 50% of travel includes weekends; may include international.

• Must be able to stand for long periods and perform occasional light-moderate weight bearing activities.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. ·

+ Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

+ Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

+ This position is eligible to participate in the Company’s long-term incentive program.

+ Employees are eligible for the following time off benefits:

+ Vacation – up to 120 hours per calendar year

+ Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

+ Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year

+ Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

_Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,_ **_external applicants please contact us via_** **_https://www.jnj.com/contact-us/careers_** **_. internal employees contact AskGS to be directed to your accommodation resource._**

Required Skills:

Preferred Skills:

Business Development, Customer-Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Escalation Management, Fact-Based Decision Making, Performance Measurement, Problem Management, Process Improvements, Technical Credibility

The anticipated base pay range for this position is :

$100,000 to $172,500

Additional Description for Pay Transparency: