• Vendor Onboarding Specialist

    Insight Global (Needham Heights, MA)


    Job Description

    Insight Global is seeking a Vendor Onboarding Specialist within its Facilities Hub team, which supports clients with geographically dispersed portfolios. This role centers on vendor sourcing, outreach, and onboarding, while also assisting with contract compliance and administrative coordination.

     

    Ideal candidates are detail-oriented, self-motivated, and comfortable with phone communication and online tools, thriving in a fast-paced, high-volume environment.

    Primary duties

    • High-volume outbound calling to vendors

    • Persuading vendors to join our program

    • Following up to collect required documents (insurance, compliance, etc.)

    • Handing off completed vendor packages to internal teams

    *Not a sourcing or administrative HR role — this is a sales-style outreach and onboarding role with compliance follow-through.

     

    Compensation: $18/hr to $22/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • Minimum 3 years in a role that involves:

    • High-volume phone-based outreach (call center, inside sales, account development, vendor management, or dispatch environments preferred)

    • Convincing/persuading external parties, not internal employees (not HR onboarding)

    • Managing structured onboarding/compliance tasks (e.g., contracts, insurance verification, licensing, or regulated documentation)

    • Experience working with contractors, service providers, trades, or vendors strongly preferred

    • Comfortable working in a metrics-driven environment with recorded calls & performance tracking

    • Beneficial to have sales experience over the phone • Beneficial to have sales experience over the phone

    • Experience using online research tools, and AI-enabled platforms

    • Experience working in a facilities background