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Administrative Assistant I - Senior Companion Program

Vacancy Notice:Tuesday, November 25, 2025

Application Deadline:Tuesday, December 16, 2025 by 11:59 PM CST

Position Type:Administrative

Hours:Full Time

Reports To:Senior Companion Program Manager

Job Summary

Hawkeye Community College is looking for a full-time Administrative Assistant I for our Senior Companion Program at our Adult Learning Center.

The AmeriCorps Seniors Program provides individuals with limited incomes the ability to remain physically and mentally active while providing friendship and assistance to other seniors who need extra help with daily living activities. Through providing transportation, making a meal, helping with light chores, or simply providing companionship, AmeriCorps Seniors volunteers help their clients to continue living independently while building lasting, meaningful relationships that are mutually beneficial. Our position has a real-life impact in the lives of senior volunteers and their clients.

As our Administrative Assistant I, you are responsible for providing administrative support to the Senior Companion Program and providing excellent customer service to volunteers, clients, families, and community members or organizations. This is done while delivering excellent customer service, maintaining customer confidence and protecting operational integrity by keeping information confidential.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a wide array of students through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College's mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.

Essential Job Functions

Important responsibilities and duties may include, but are not limited to, the following:

+ Maintains office calendars, coordinates scheduling of volunteers, meetings, and activities.

+ Performs data entry tasks

+ Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

+ Welcomes guests and customers by greeting them in person or on the telephone and by answering or directing inquiries.

+ Provides services for incoming inquiries and, if necessary, routes these to the appropriate personnel.

+ Prepares, tracks and completes documents, records, reports, and surveys by collecting and analyzing information following grant guidelines.

+ Prepares requisitions and routes for processing and approval.

+ Creates and maintains paper and electronic databases and records.

+ Performs administrative and clerical support to the program, clients and volunteers.

+ Creates invoices, work tickets, memos, vouchers, requisitions, and purchase orders.

+ Proofreads electronic and printed materials.

+ Maintains outgoing and incoming mail. Manages materials and supplies to include inventory orders.

+ Assists the program manager with recruitment, communication and referrals

+ Collaborates with various campus offices and departments regarding institutional needs.

+ Participates in campus committees as assigned.

+ Performs other duties as assigned.

+ Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.

Position Specific Job Functions

+ Assists in monitoring and tracking program expenses and spending.

+ Arranges transportation for Senior Companions and prepares daily van route.

+ Serves as back up van driver for volunteer transportation.

+ Coordinates and co-facilitates special events, Advisory Council meetings, orientation, trainings.

+ Enters, calculates and submits payroll information and reimbursements.

+ Maintains documentation of volunteer information such as eligibility, client placements and weekly schedules.

Minimum Qualifications

+ Associate degree and two (2) years of experience in a related field or a combination of education and experience to total four (4) years.

+ Knowledge of financial rules, regulations, and procedures.

+ Demonstrated ability to handle confidential/sensitive information with discretion.

+ Demonstrated ability to work independently.

+ Demonstrated ability to communicate effectively verbally and via written correspondence.

+ Demonstrated ability to understand and follow complex oral and written directions.

+ Demonstrated ability to work with a wide array of students, faculty, staff, and the general public.

+ Ability to demonstrate strong interpersonal communication.

+ Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.

+ Demonstrated ability to execute organization and department policies and procedures.

+ Knowledge of general office equipment, procedure and protocols.

+ Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.

Preferred Qualifications

+ Experience working with non-profits or social service organizations.

+ Experience working with older adults / senior citizens.

+ Highly developed Google Sheet or Excel spreadsheet skills.

+ Bilingual.

Working Conditions

Anticipated work schedule is Monday through Friday 8:00AM to 4:30PM.

Work is performed either in or a combination of an office setting, classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty, staff and the public in person, by telephone and/or computers.

Employment Status

Grant funded, full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

+ Salary will be commensurate with the candidate’s education and experience.

+ The wage range for this position begins at $16.32/hr (typically $33,950 annually)

+ This is a specially funded grant position through 06/30/26 with potential for grant funding renewal annually.

Application Procedure

+ Complete an online application at www.hawkeyecollege.edu/employment

+ Submit/upload a cover letter addressing the following:

+ Please share your technology skills including highlighting your experience with spreadsheets.

+ Describe any experience with older adults / senior citizens.

+ Describe your experience in the area of customer service.

+ Submit/upload a resume.

+ Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.

+ Application deadline is:Tuesday, December 16, 2025

+ Priority screening is set to begin:Wednesday, December 17, 2025

+ Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.

All application materials must be submitted by Tuesday, December 16, 2025 by 11:59 PM CST.

Apply Online

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices. It is the policy of Hawkeye Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Equity and Title IX Coordinator, Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015,319-296-4405 (tel:3192964405) , [email protected] the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:303-844-5695 (tel:3038445695) FAX: 303-844-4303, TDD 800-877-8339, [email protected].

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.