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As Property General Adjuster, you will be responsible for the full adjustment of first party commercial lines claims. In this role, you will be primarily accountable for overseeing large loss claims within the non-profit, church, education centers and niche markets, including those escalated due to authority level. This position is based out of employee’s home office and requires travel and limited supervision.

Responsibilities:

+ Investigates coverage, liability and cause of loss on the highest of complex claims, which includes, but is not limited to policy review, interviewing all parties associated with the loss and gathering, evaluating property damages, making coverage recommendations and total value determinations, negotiating claim settlements and analyzing all necessary investigative documentation.

+ When a loss occurs, deploys immediately and coordinates various activities that may include security and temporary services for a house of worship, establishing temporary building and facilities for education facilities, and overseeing the management of extensive building, structure, contents damage and manage loss of Business Income and Extra Expenses to be incurred.

+ Provides accurate assessments and negotiates fair and efficient claims resolutions while managing costs.

+ Settles losses according to the documented damage, the language of the policy of insurance, pertinent regulatory and statutory considerations and within granted authority.

+ Prepares written communication, including but not limited to large loss presentations to senior management, settlement letters, disclaimers of coverage and reservation or rights letters.

+ Maintains effective claim file documentation and diary system.

+ Monitors diary to achieve timely development of file and timely disposition of the claim.

+ Recognizes and pursues recovery opportunities and prepares submissions to Special Investigative Unit (SIU) when indicated.

+ Maintains the appropriate state license(s) as required by state regulations while maintaining continuing educations credits.

+ Directs and supervises vendor resources, including but not limited to building consultants, attorneys, public adjusters, accountants, engineers and other experts as needed and in line with company vision on expense management.

+ Responsible for issue resolution; identifies problems that effect claims process efficiency or effectiveness and recommends changes to mitigate those issues.

+ Performs related duties as required.

Required Qualifications:

+ Bachelors Degree preferred.

+ 10+ years of Property/Casualty claims experience.

+ Knowledge of computer and software (Claims specific and Office Suite).

+ Strong communication skills including ability to compose written correspondence and factual reports which are well-organized and concise, utilizing proper English, grammar, punctuation and spelling.

+ Complete continuing education for licensing.

+ CPCU, AIC certifications a plus.

+ Prior large loss handling experience.

+ Negotiates skillfully in difficult situations.

+ Strong organizational and time management skills.

+ Travel is required.

Recommended Qualifications:

+ Experience with Guidewire ClaimCenter.

+ Strong analytical skills and ability to perform work related simple and advanced mathematical problems and calculations.

+ Ability to convey clear, concise information to others, using verbal or other appropriate communication techniques.

+ Ability to draft complex coverage letters and ability to analyze facts and apply and articulate legal concepts in the defense of The Mutual Group, GuideOne and/or its policyholders.

Compensation:

+ $90,000 - $140,000 commensurate with experience, plus bonus eligibility

+ $95,000 - $150,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibility

Benefits:

We are proud to offer a robust benefits suite that includes:

+ Competitive base salary plus incentive plans for eligible team members

+ 401(K) retirement plan that includes a company match of up to 6% of your eligible salary

+ Free basic life and AD&D, long-term disability and short-term disability insurance

+ Medical, dental and vision plans to meet your unique healthcare needs

+ Wellness incentives

+ Generous time off program that includes personal, holiday and volunteer paid time off

+ Flexible work schedules and hybrid/remote options for eligible positions

+ Educational assistance

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