• Lead Site Reliability Engineer

    First National Bank of Omaha (Omaha, NE)


    At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

    Summary of the Job:

    We're seeking a Lead Site Reliability Engineer to guide our team's evolution from traditional monitoring and incident response toward true SRE practices. You'll be a key member on a team focused on monitoring operations and incident management while strategically building capabilities in automation, reliability engineering, and proactive system optimization for our critical banking infrastructure and services.

    About This Role:

    Key Responsibilities

    + Lead the design and implementation of advanced monitoring frameworks, establish monitoring best practices, and mentor teammates on leveraging monitoring tools for proactive identification and resolution of issues

    + Partner with application teams to improve observability and incident prevention

    + Architect and oversee system reliability optimization strategies with the objectives of enhancing system capabilities, ensuring superior performance for our customers, and fostering a culture of continuous innovation/improvement

    + Spearhead the growth and evolution of the Site Reliability Engineering practice at FNBO, establishing technical standards and driving adoption of SRE principles

    + Direct critical incident response activities, providing technical leadership during high-severity incidents to ensure rapid resolution and minimal service disruption

    + Identify opportunities to automate manual monitoring and response tasks

    + Champion infrastructure-as-code and automation initiatives where applicable

    + Drive toil reduction initiatives through automation and process improvement

    + Participate in architecture reviews with focus on operability, monitoring, and resiliency

    + Serve as a key participant in post-incident reviews and drive implementation of corrective actions

    + Analyze system performance trends and capacity utilization, identifying opportunities for improvement

    + Collaborate with security and engineering teams to improve system reliability

    + Support 24/7 monitoring operations for critical banking systems and applications

    + Optimize alerting strategies to reduce noise and improve mean time to detection

    + Maintain and enhance monitoring dashboards and reporting capabilities

    + Direct critical incident response activities, providing technical leadership during high-severity incidents to ensure rapid resolution and minimal service disruption

    + Provide technical governance for Change Control processes, evaluating complex changes and establishing risk mitigation strategies

    + Foster operational knowledge sharing and documentation of tribal knowledge

    + Begin establishing SLIs/SLOs for critical services in partnership with product teams

    + Introduce error budget concepts and reliability metrics and facilitate reliability/velocity trade-off discussions

    The Ideal Candidate for This Role:

    Required Qualifications

    + Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience

    + 7+ years of experience in software development or site reliability

    + Proven track record managing high-availability, mission-critical systems

    + Expert-level experience with monitoring platforms

    + Strong troubleshooting and crisis response capabilities

    + Broad software development capabilities from scripting to application development to infrastructure as code

    + Familiarity with DORA metrics and DevOps measurement frameworks

    + Understanding of network protocols, databases, and system architecture

    + Understanding of deployment pipeline reliability and release engineering practices

    + Strong communication skills for executive reporting and cross-team coordination

     

    Candidates must possess unrestricted work authorization and not require future sponsorship.

    Work Environment:

    It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

    Compensation and Benefits Overview:

    We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

     

    + Medical, Dental, Vision Insurance

    + 401k, With Matching Contributions

    + Time Off Programs

    + Health Savings Account (HSA)/Dependent Care

    + Employee Banking

    + Growth Opportunities

    + Tuition Assistance

    + Short-Term/Long-Term Disability Insurance

     

    Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .

     

    To obtain compensation and benefit information related to this specific role, e-mail FNBO at [email protected] . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

     

    Job number: R-20251662

    Equal Opportunity & Belonging:

    FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

     

    Learn more here. (https://www.fnbo.com/careers/belonging)

     

    FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster.pdf) to download **'EEO is The Law' Self-Print Poster**

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster\_federal\_contractors.pdf) to download **'EEO is The Law' Supplement for Federal Contractors**

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster\_gina\_supplement.pdf) to download **'EEO is The Law' GINA Supplement**

    FNBO is an Equal** **Opportunity/Affirmative** **Action/Veterans/Disability** **Employer - Member FDIC

    **FNBO follows federal law regarding the use of marijuana** _(this applies to all non-California applicants)_

    Application Deadline:

    All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.