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Services- Payments is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. Services-Payments is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. We provide clients with dynamic information, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.

The Domestic Payments and Receivables team is leading transformation to standardize approach to managing Domestic Payments network. This role will have key focus on managing and enhancing our Domestic payments payables proposition driving existing digital product solutions as well as leading designing of target state solutions and representing Domestic Payments on the modernization journey.

The Domestic Payments Product Lead will manage our existing traditional domestic payment solutions as well as build value add solutions in a modernized target state. You will lead the commercial launch of new markets and capabilities by partnering with country and regional Product Managers, Product Development, Marketing, Sales, Implementations, Operations & Service, Technology, and others – to deliver solutions to clients that optimize consumer experience, minimize risk, and drive revenue. You will deliver on strategic initiatives, identify value-creation opportunities and design strategies to grow adoption of Domestic Payment solutions across the globe. Manage our existing global domestic payments network and solutions.

+ Understand the Payments landscape and payments industry trends.

+ Work with clients, sales and partners to identify opportunities to enhance our domestic payments solutions, to ensure a best-in-class client experience. This would include leading cross functional client validation workshops as Citi modernizes its Payments ecosystem

+ Be the lead for business input on modernization leading roadmap discussions, ensuring global standard is comprehensive, execution is being delivered to the global core

+ Work closely with Global and cluster product teams, Technology, Operations and Coverage teams to drive timely, cost effective and high-quality delivery of strategically aligned innovative product solutions.

+ Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization.

+ Partner with Finance to:

+ Monitor and control billing/revenue, expenditure, and benefits realization

+ Lead Core Payments P&L monitoring, assessing trends and delivering insights into the portfolio (Revenue, Volume, Pipeline, Deal trends, Client Experience Metrics, Voice of Client)

+ Create frameworks and strategies that enable globally consistent solutions.

+ Work closely with our commercialization and sales partners to create comprehensive solution packages.

+ Work with Product control functions to ensure that all relevant documentation (e.g. Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business.

+ Invest time to keep track of Competition, Market Trends, New Technologies.

+ Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

+ Bachelor’s/University degree, Master’s degree preferred

+ 8+ years of relevant experience in payments with product management and client facing experience and a good understanding of the payments landscape and commercialization strategies.

+ Understanding payments processing, payments risk and compliance risk management.

+ User experiences from both a corporate and consumer standpoint.

+ Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; Willingness to be a direct contributor and ability to multi-task.

+ Excellent communication skills, both written and verbal. Experienced presenter with strong inter-personal skills, able to advocate a position and win people and teams over.

+ Client-centric mindset.

+ High energy, passionate and dynamic self-starter.

+ Strong analytical skills.

+ Result-oriented approach with an appreciation for targets and deadlines.

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Job Family Group:

Product Management and Development

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Job Family:

Market Segments and Services

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Dec 02, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.