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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The B2B Data team has an opening for a Team Lead (L4) role, a high-impact role at the center of how American Airlines measures and drives performance across the indirect channel. This Team Lead is responsible for overseeing the end-to-end lifecycle of data assets, ensuring they are accurate, reliable, and aligned with business needs. This role guides a team of analysts or data product owners, setting priorities, assigning work, and providing coaching to drive high-quality deliverables. The Team Lead partners with business stakeholders to understand requirements, translate them into technical specs, and ensure data products meet usability, quality, and governance standards. They collaborate closely with IT to support system enhancements, troubleshoot data issues, and manage data pipelines. Additional responsibilities include developing and enforcing data governance practices, improving data processes through automation and standardization, monitoring data quality metrics, and ensuring a timely delivery of recurring and ad-hoc data outputs. Overall, they serve as the bridge between business and technical teams, ensuring data drives meaningful insights and operational excellence.

What you'll do

_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._

+ Lead a team to develop their ability to think creatively and create analytical solutions.

+ Create proof-of-concept solutions and articulate them to the IT organization for move to production. Also, be the point of contact to guide IT on the implementation of data enhancements

+ Contribute to decision-making and determining the fastest and most efficient solutions that are feasible to go to market, including the tools and resources AA will be investing in.

+ Responsible for validation, data cleansing, and maintenance, and reinforcing data integrity to business rules and standards

+ Keep abreast of industry solutions and ensure that AA leads the analytical space to increase our competitiveness.

+ Manages projects to enhance and develop data, models, and analytic processes that support Sales and Revenue systems

+ Identifies and implements best practices related to business processes, data governance, and automated solutions

All you'll need for success

+ **Minimum Qualifications- Education & Prior Job Experience**

+ Bachelor's degree with significant coursework in a quantitative discipline (Economics, Aviation Management, Data Science, Supply Chain, Engineering, Mathematics, Finance, or any related field) or equivalent experience/training

+ Prior work experience querying, managing, and organizing large data sets and applying quantitative reasoning to complex problems

+ Excellent interpersonal, written, and verbal communication skills and ability to communicate proficiently with all levels of management

+ Superior organization skills with the ability to prioritize and manage multiple tasks effectively.

+ Self-starter with a high-performance orientation, bias to action, and a deep sense of care for customer needs

+ **Preferred Qualifications- Education & Prior Job Experience**

+ MS, MBA, or PhD in Operations Research, Statistics, Economics, Industrial Engineering, Applied Mathematics, or related field

+ Applicants should have refined skills with analytics software (Power BI, Tableau) and/or programming languages (SQL, Python)

+ Experience solving large-scale problems and familiarity with the airline industry are a plus

+ **Skills, Licenses & Certifications**

+ Microsoft Certification or Microsoft Programming Certificate

+ Technical skills including Azure, R, Microsoft SQL, Python, Microsoft Power BI, Tableau, Anaplan and the ability to communicate directly with users

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.