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Senior Academic Advisor for ACE Program

POSITION DETAILS

ABOUT JOHN JAY COLLEGE

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education. A Carnegie designated Research Institution, the College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

POSISITON OVERVIEW

ASAP and ACE programs help students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP|ACE program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and OMNY transportation benefit for all students. Further information is available at **www.cuny.edu/ASAP**

The ACE academic advisor is a member of an integrated team providing individual academic, career and related support to an assigned group of program students, utilizing a variety of modalities, as they progress towards their associate degree. Reporting to the ACE Associate Director, the senior academic advisor is responsible to carry out advisement services to their cohort of students in accordance with program policy, with the goal of retaining the maximum number of students each semester and graduating a minimum of 50% of each student cohort. The ACE academic advisor will collaborate with other program staff, as well as faculty to provide coordinated services and support student success. The academic advisor assists with all program initiatives, including special events and recruitment, if necessary.

GENERAL DUTIES:

* Deliver comprehensive advisement support services to an assigned group of students through degree completion, according to campus program advisement rubric

* Utilize campus degree maps to create semester by semester academic plans for freshman, continuing and/or transfer students as appropriate

* Consistently review student progress and provide timely interventions to keep students on track toward degree

* Enter/document/track all student contact in ASAP program and/or college student database, recommend referral and services as appropriate

* Run student contact queries/reports consistently to determine outreach and follow up needed to meet students with the frequency and modality required by the program

* Conduct workshops and group advisement on topics of relevance and interest

* Collaborate with other offices to align advising practices with campus-wide retention and engagement strategies

* Coordinate with John Jay College faculty members and academic departments to support students in navigating major requirements, course selection, and academic policies

* Integrate career advising into advising sessions, helping students connect academic goals with career pathways and experiential learning opportunities

* Collaborate with the Career Learning Lab to connect students with internships, job opportunities, and career readiness workshops

* Participate in ACE team meetings, contributing to a collaborative and data-informed advising culture

* Assist with recruitment and onboarding of new students, including orientation sessions and transition support for incoming transfer students

* Performs related duties as assigned.

QUALIFICATIONS

Bachelor's degree and four years' related experience required.

PREFERRED QUALIFICATIONS

A master’s degree in an appropriate discipline (preferably in Psychology, Counseling, Educational Administration, Educational Psychology and/or Social Work) may be substituted for 2 years’ experience. At least four years of full-time academic advising experience. The ideal candidate will have:

* Experience working to provide guidance, support and services to students, transfer students a plus.

* Strong understanding of the educational needs and challenges facing students from diverse urban backgrounds

* Demonstrated ability to maintain accurate and detailed student records

* Demonstrated skill in understanding and respecting cultural differences

* Demonstrated knowledge of equitable and inclusive advisement practices to support students

* Computer skills, particularly Microsoft Office (Access and Excel); and aptitude to learn new systems as needed.

* Strong organization, collaboration, communication, and facilitation skills

CUNY TITLE OVERVIEW

Provides expert and/or specialized academic counseling a diverse student population.

- Offers comprehensive advisement to full-time and part-time students

- Works with other academic affairs staff as well as enrollment and student affairs to assist students to declare majors and select appropriate courses

- Monitors students' performances and takes appropriate action if necessary; resolves students' problems regarding curricular requirements

- Develops academic plans and performs graduation audits

- Provides information to students regarding student support services, college policies and program procedures and guidelines

- Facilitates workshops; assists with other department activities such as course scheduling

- Establishes and maintains student advisement files; prepares activity reports and analyses

- May supervise extramural activities, such as internships and community service; may assist with accreditation efforts as needed

- May provide career and transfer services and/or specialized program counseling

- May supervise junior advising and/or clerical staff

- Performs related duties as assigned.

Job Title Name: Senior Academic Advisor

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$59,493 - $70,815

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing the job posting on John Jay College website or in CUNYfirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:

-Go to www.cuny.edu and click on "Employment"

-Click "Search job listing"

-Click on "More options to search for CUNY jobs"

-Search by Job Opening ID number 31317

-Click on the "Apply Now" and follow the instructions

Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.

CLOSING DATE

The review of resumes will begin on December 15, 2025.

The posting closes on December 29, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31317

Location

John Jay College