• Field Service Technician

    Motion Recruitment Partners (Altamonte Springs, FL)


    Field Service Technician

     

    Altamonte Springs, Florida

     

    Remote Local

     

    Contract

     

    $21.79/hr - $21.79/hr

     

    Our client is looking for a Field Service Technician for a 9-month contract in Altamonte Springs, FL 32714.

     

    Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

     

    Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

     

    Contract Duration: 9 months

    Required Skills & Experience

    + Minimum 2 to 3+ years of field service experience, specifically in commercial printers required

    + Must be able to do extensive traveling via plane and / or car

    + Must have commercial / large printer experience; Lexmark printer certification nice to have

    + Experience working on commercial printers and have an electronics / mechanical aptitude

    + Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required

    + Working knowledge of the Microsoft Office application suite including MS Outlook

    + Experience with multi-platform Windows O/S required

    + Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration

    + Ability to work independently in a retail environment

    + Ability to lift up to 50lbs.

    + Excellent customer service skills and professionalism

    + Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers

    + Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality

    + Demonstrated capability to achieve results in a fast-paced, client-driven environment

    What You Will Be Doing

    + Project focus on upgrading advanced commercial printers at retail locations

    + Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit

    + Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems

    + Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment

    + Install and remove equipment and systems as required

    + Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems

    + Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner

    + Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes

    + Determine the most cost-effective repair / resolution to minimize customer downtime

    You will receive the following benefits:

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

     

    Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

     

    **Posted by:** Kenny Edgerton

    Specialization:

    + Technical Support