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Position Number: 010574

Department: Office of OneIT (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

+ Conduct and facilitate in-person, virtual, and hybrid training sessions for university staff and faculty on the effective use of IT applications and systems.

+ Create customer-facing documentation.

+ Manage training program logistics.

+ Consult with project leads as needed to identify instructional needs and develop appropriate training materials.

+ Design learning modules for technology initiatives undertaken and supported by the Office of OneIT.

Minimum Experience / Education:

+ Bachelor’s degree and

+ 2+ years of relevant work experience, or an

+ Equivalent combination of education and relevant work experience.

Preferred Education Skills and Experience:

+ Bachelor’s degree in instructional design, instructional technology, or a related field.

+ One to two years of experience in instructional design.

+ Experience in a higher education environment.

+ Demonstrated experience with industry standard tools (e.g., Camtasia, Articulate 360, Adobe Creative Cloud).

+ Teaching/training experience.

+ Familiarity with accessibility guidelines.

+ Familiarity with Generative AI tools such as Microsoft Copilot and Google Gemini.

+ Demonstrated proficiency and experience with the Google Workspace.

+ Excellent oral and written communication skills; detail oriented.

+ Excellent customer service skills.

+ Ability to work on multiple projects concurrently.