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Governor's Summer Intern - FSSA - IN 211

Date Posted: Nov 25, 2025

Requisition ID: 468735

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Governor's Summer Internship Program (GSI):

The Governor’s Summer Internship Program (GSI) is designed to give college students real-world, hands-on experience in their desired field of study to enhance marketability upon graduation. Participation in the program will offer students a multitude of experiences including networking with state employees, resume building and soft skills workshops, agency head panels, and much more.

About the Family & Social Services Administration (FSSA) IN 211:

Indiana 211 has only been integrated into state government since 2020 and has expanded its footprint significantly; therefore this is a unique opportunity to learn about the process but also participate in three areas of the operations, including transition of community navigator training modules into a learning tool, research opportunities for community engagement, and seeking new resources within local communities for inclusion into the Indiana 211 database. This position is intermittent full-time, offering approximately 37.5 hours per week during the summer. The work hours are during normal business hours Monday through Friday each week.

Role Overview:

+ Work with IN211 Training Director to:

+ Learn the learning management tool

+ Transition community navigator training modules

+ Test module assignment and tracking

+ Work with the IN211 Community Engagement team to:

+ Identify new opportunities for community engagement based on current summer calendar events

+ Identify new Community Calendar events and assist the team in updating the active community calendar

+ Analyze community unmet needs data to find resources in underutilized

+ Work with the IN211 Resource Database Manager to:

+ Identify new opportunities for community resources for inclusion in the IN211 resource database by

+ Locating resource listings within local communities to assess alignment with IN211

+ Reviewing resource leads presented by the team and assessing appropriateness for inclusion in IN211 based on the IN211 Inclusion Guidelines

+ Communicate with Deputy Directors, Training Director, and Resource Curation Manager

+ Provide administrative support

Salary Statement:

This position is a full-time program management assistant position that will pay $16.24/hour for those that do not hold a bachelor’s degree and $17.24 for those that hold a bachelor’s degree or higher by the time the internship begins.

A Day in the Life:

The essential functions of this role are as follows:

+ Identify and execute one major project related to agency needs and academic area of study

+ Create, develop, and sustain the programmatic efforts for the assigned discipline

+ Analyze data and feedback to provide recommendations

+ Partner with other relevant stakeholders to promote and enhance the quality of projects

+ Collaborate with State of Indiana agencies to ensure effective implementation of internal and external initiatives

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You'll Need for Success:

+ Must be currently enrolled as an undergraduate or graduate with an accredited post-secondary institution and have completed at least one (1) year of undergraduate education.

+ Academic work in related field

+ Excellent oral and written communication skills

+ Ability to analyze data sets related to discipline

+ Ability to build relationships, establish credibility, and influence leaders at all levels

+ Ability to conduct well-informed research

+ Ability to solve complex, critical problems

+ Ability to review and make recommendations on proposed changes to relevant policies and procedures

+ Ability to maintain confidentiality

+ Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

Benefits of Employment with the State of Indiana:

This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

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