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Division: Office of Civic Engagement and Immigrant Affairs

Department: Office of the City Administrator

Work Location: 1155 Market Street, San Francisco, CA 94103, USA

Job Class:  0923 – Manager II

Salary: $144,560 and $184,496* (Range A)

(*this position is also scheduled to receive a 1.5% wage increase on January 3, 2026)

Fill Type: Permanent-Exempt (PEX) Appointment.  This position is excluded by the Charter from the competitive civil service examination process; it is considered at-will and serves at the discretion of the City Administrator.

Job Posting Date: November 25, 2025

Job Posting Deadline: December 12, 2025 at 11:59 PM

HOW TO APPLY:

Please submit a cover letter and resume along with your application to apply for this position.  Your cover letter must explain why and how you believe you are the ideal candidate, including whether and how you meet any of the desirable qualifications listed below (please be specific).

The Office of the City Administrator (https://sf.gov/departments/city-administrator)  and its 25+ divisions and departments operate core internal and public-facing services in San Francisco.

The Office of the City Administrator’s Mission and Vision

Our vision is to lead the nation in public administration and to enable City departments to effectively deliver critical public services. We aim to help the city run better, to connect San Francisco residents and constituents to the vital public services they seek, and to create a meaningful and diverse work culture that is the place of choice for people who are invested in a career in public service. To learn more about our departments, divisions, and programs, click here:  https://sf.gov/departments/city-administrator

We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.

We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC).

ABOUT THE DIVISION

OCEIA is a policy, compliance, grantmaking and direct-services agency that is committed to promoting and supporting inclusive policies to improve the lives of San Franciscans, particularly immigrant, limited English proficient, underserved, and vulnerable communities.

OCEIA’s mission is to promote inclusive policies and foster immigrant assistance programs that result in full civic, economic and linguistic participation.  The office envisions a safe, inclusive, and equitable city where all residents, regardless of immigration status or language ability, can thrive and contribute.  OCEIA advances its mission and vision by working to bridge linguistic and cultural barriers to ensure that San Francisco’s diverse residents have equal access to city services, access to important information on available resources, and opportunities to participate and contribute in meaningful ways to the success of the community and the City. And we are steadfast in our work to ensure that San Francisco upholds its Sanctuary City laws and values.

OCEIA also supports and works closely with the Immigrant Rights Commission, which is the public meeting body responsible for advising the Mayor and Board of Supervisors on issues and policies related to the wellbeing of immigrants who live or work in San Francisco.

For more information, please visit: www.sf.gov/departments--city-administrator--office-civic-engagement-and-immigrant-affairs; www.sf.gov/departments--immigrant-services-and-resources; and www.sf.gov/departments--immigrant-rights-commission.

OCEIA has an operating budget of over $10 million, with an active headcount of approximately 40 employees.

OCEIA has a hybrid work schedule for its administrative staff, with four days in the office and one day of remote work.

ABOUT THE POSITION

OCEIA seeks a Deputy Director to serve as the chief operations officer and strategic leader.   This role oversees a diverse portfolio of OCEIA’s programs, including workforce development, immigrant assistance, community engagement and grantmaking. The Deputy Director is also responsible for managing day-to-day operations, supervising senior staff, leading strategic initiatives, and ensuring the successful implementation of OCEIA’s mission and goals.

Under the direction and guidance of the Executive Director, the Deputy Director is responsible for the following:

Leadership

+ Directs and oversees important OCEIA programs, including:

+ Community Ambassador Program (CAP)

+ DreamSF Fellowship Program

+ Immigrant Assistance Programs

+ Community Grantmaking Portfolio

+ With the Executive Director, sets strategic direction, goals and scope of services for immigrant support programs.

+ Leads planning, implementation, and evaluation of programs serving vulnerable populations.

+ Adjusts programs to meet emerging needs and launch new initiatives.

Operations & Administration

+ Leads and oversees internal systems, procedures, and performance management. including performance appraisals and plans.

+ Supervises and manages staff across divisions.

+ Develops, recommends to the Executive Director, and implements operational policies and protocols.

Grants Management

+ Serves as OCEIA’s Grants Manager, overseeing a diverse $3M+ grant portfolio that includes immigrant support services, community engagement, capacity building, and language access.

+ Leads Request for Proposal (RFP) development, proposal review, grantee selection, contracting and evaluation.

+ Supervises grants management team and leads regular grantee meetings.

Budget & Financial Oversight

+ Develops and recommends program budgets to the Executive Director.

+ Leads internal budget development and justification for new initiatives.

Data, Evaluation & Reporting

+ Oversees data collection, analysis and reporting systems.

+ Tracks department-wide outcomes and impacts through regular reports.

+ Supervises staff’s data analysis and evaluation and maintain statistical records and databases.

Interagency & Community Engagement

+ Represents OCEIA in interdepartmental collaborations on immigration-related matters.

+ Supports management of strategic relationships with community leaders, nonprofits and philanthropic partners.

+ Represents the department in national coalitions

Special Projects & Innovation

+ Leads development and management of special initiatives.

+ Launches and sustains innovative programs in partnership with public and private stakeholders.

Possession of a baccalaureate degree from an accredited college or university; AND

Five (5) years of verifiable experience in managing or overseeing functions which include work in immigrant assistance programs, immigrant rights/legal services, job development programs, or budget management and grant-making.

Substitutions:  Additional qualifying work experience as described above may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).  Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university may substitute for one (1) year of required qualifying experience up to two years of qualifying experience.

DESIRABLE QUALIFICATIONS:

OCEIA is seeking a strong, strategic leader and collaborator with excellent communication and organizational skills who can support the Executive Director in coordinating, partnering with and leading stakeholders and colleagues in driving the office’s important work.

The ideal candidate will possess many or all of the following desirable qualifications:

+ At least two (2) years of experience supervising professional staff performing work in or supporting these functional areas.

+ A Juris Doctor degree or a Master's degree in public administration, public policy, social work or a related field.

+ Bilingual or multilingual proficiency (written and oral fluency).

+ A deep knowledge of or experience in immigrant support policies and/or best practices in community-based service delivery.

+ Existing relationships with community partners and stakeholder agencies engaged in work to advance the rights of or support immigrant, LGBTQ+ and other vulnerable communities in San Francisco.

+ A proven track record in advancing the rights of or supporting immigrant, LGBTQ+ and other vulnerable communities.

+ Public sector leadership experience, requiring effective partnerships and collaboration with stakeholders to meet critical operational goals and initiatives.

+ Experience in effectively leading diverse teams to drive and manage complex, multi-stakeholder initiatives.

Additional Information Regarding Employment with the City and County of San Francisco:

+ Information About the Hiring Process (https://careers.sf.gov/knowledge/process/)

+ Conviction History

+ Employee Benefits Overview  (https://careers.sf.gov/benefits/)

+ Equal Employment Opportunity (https://www.sf.gov/what-equal-employment-opportunity-and-how-file-claim)

+ Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

+ ADA Accommodation

+ Veterans Preference (https://sfdhr.org/recruitment-details#veteranspreference)

+ Right to Work

+ Copies of Application Documents (https://sfdhr.org/recruitment-details#copies)

+ Diversity Statement

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Compensation information: $144,560 to $184,496 (annually)

How to Apply:

Please submit a cover letter and resume along with your application to apply for this position.  Your cover letter must explain why and how you believe you are the ideal candidate, including whether and how you meet any of the desirable qualifications listed above (please be specific).

Application filing will be open until Friday, December 12, 2025 at 11:59pm.  To upload, please attach using the "additional attachments" function.

You may contact Jason Wong via email at [email protected] with questions regarding this opportunity.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.