• Medical Front Desk Coordinator

    Robert Half Office Team (Bel Air, MD)


    Description

    The Medical Front Desk Coordinator is responsible for creating a welcoming and efficient front office environment for a healthcare practice or medical facility. This role serves as the first point of contact for patients and visitors, managing the reception area, appointment scheduling, patient check-in/check-out, and performing various administrative tasks to support smooth daily operations.

    Key Responsibilities:

    + Greet patients and visitors professionally, answer phones, and respond to inquiries in a courteous manner.

    + Handle patient registration, and verify insurance information.

    + Schedule, confirm, and reschedule patient appointments using medical practice software.

    + Maintain organized patient records and ensure confidentiality in compliance with HIPAA regulations.

    + Facilitate patient check-in/check-out, distribute required forms, and assist with pre-visit paperwork.

    + Coordinate communication between patients, medical staff, and physicians.

    + Process incoming and outgoing correspondence, including faxes and emails.

    + Assist with data entry, billing support, and reporting as required.

    + Manage office supplies inventory and maintain cleanliness of the reception area.

    Requirements

    Preferred Software Experience:

    + Electronic Health Record (EHR) systems such as Epic, Cerner, or Athenahealth.

    + Medical practice management software such as eClinicalWorks, NextGen, or Kareo.

    + Appointment scheduling tools, patient portal platforms, and Microsoft Office Suite.

    + Qualifications:

    + Previous experience in a medical office or healthcare front desk role strongly desired.

    + Strong interpersonal, communication, and problem-solving skills.

    + Proficiency with electronic health records (EHR) systems and common office software.

    + Ability to multitask, manage time effectively, and maintain professionalism in a fast-paced environment.

    + Understanding of medical terminology and basic insurance processes is a plus.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .