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Description We are looking for a skilled Dispatcher to join our team in Elkhart, Indiana. This Contract to permanent role is ideal for someone with a background in transportation or logistics who thrives in fast-paced environments. The position involves coordinating operations, addressing customer inquiries, and ensuring smooth communication between team members and departments.

Responsibilities:

• Collaborate with various departments to address customer concerns and disputes while gaining proficiency in internal operational systems.

• Investigate and resolve issues related to missed pickups, misplaced containers, and property damage.

• Provide support to drivers by clarifying pickup or delivery questions and ensuring service accuracy.

• Schedule and dispatch tasks to employees and departments efficiently throughout the day.

• Utilize software applications such as Microsoft Word and Excel to complete daily responsibilities effectively.

• Deliver exceptional customer service, fostering positive relationships and goodwill during daily interactions.

• Handle high call volumes in a cooperative and fast-paced environment while promoting additional services.

• Solicit sales for new or supplementary services to meet customer needs.

• Perform other job-related duties as assigned to support team operations. Requirements • High school diploma or equivalent is preferred.

• Minimum of 2 years of dispatcher experience in transportation or logistics is highly desirable.

• Strong organizational skills and ability to communicate effectively both orally and in writing.

• Proficiency in dispatching and coordinating logistics operations.

• Excellent customer service skills with a focus on resolving inquiries and promoting satisfaction.

• Familiarity with Microsoft Word and Excel is required.

• Ability to work efficiently in a fast-paced environment with high call volumes.

• Proven ability to manage multiple tasks and maintain attention to detail. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .