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PUBLIC INFORMATION ASSOCIATE

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PUBLIC INFORMATION ASSOCIATE

Salary

$75,860.88 - $91,717.20 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

MV1607A-EA

Department

MILITARY AND VETERANS AFFAIRS

Opening Date

11/26/2025

Closing Date

12/3/2025 5:00 PM Pacific

+ Description

+ Benefits

+ Questions

Position/Program Information

EXAM NUMBER

MV1607A-EA

TYPE OF RECRUITMENT

Open Competitive Job Opportunity - Emergency

REPOSTING INFORMATION:

This announcement is a reposting to reopen the filing period.

FILING PERIOD

Applications will be accepted starting Wednesday, December 3, 2025, at 8:00 A.M. (PT) until Wednesday, December 3, 2025, at 5:00 P.M. (PT)

__________________________________________________________________

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Military and Veterans Affairs is seeking qualified candidates to fill emergency Public Information Associate vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Public Information Associate.

CLASSIFICATION STANDARDS:

Under general direction, positions allocable to this class report to a higher-level supervisor or higher-level Public Information class and are responsible for advising and assisting in the overall administration of public information programs, services, or activities, utilizing various media channels. Incumbents participate in writing and editing releases and articles, researching departmental programs and identifying opportunities for potential media coverage or content development, and coordinating relations with the media. Positions in this class must possess good verbal and written communication skills applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents must demonstrate awareness of current events, especially those involving the County, and have a working knowledge of local media outlets, social media platforms, and the Public Records Act. This class may serve as the sole public information representative for a small department. Incumbents must seek professional development opportunities and continually update their skills.

Essential Job Functions

DUTIES AND RESPONSIBILITIES:

+ Develops digital media content for web and social media platforms.

+ Develops and maintains contact lists for various media outlets, including hyperlocal and ethnic media outlets.

+ Coordinates and assists with public information-related special projects, research, events, and programs requiring knowledge of community and/or department concerns and issues.

+ Researches and reviews new and emerging media as an avenue for use in community outreach and public communications.

+ Establishes, develops, and maintains interactions with the media, community groups, and department managers to proactively provide information on departmental affairs.

+ Receives and responds to public information inquiries from the public regarding available services; prepares correspondence in response to inquiries, general complaints, and recommendations relative to the County's various programs and activities; and consults with appropriate staff members to secure pertinent facts and information.

+ Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator.

+ Assists in analyzing and evaluating data to develop appropriate communications recommendations for management.

+ Assists in developing and maintaining internal communication projects.

+ Prepares releases, web and social media posts, and related materials that may be delivered through press conferences or other communication channels.

+ Serves as liaison between the department and media representatives.

+ Monitors and tracks issues affecting the department, monitors media channels, and informs management accordingly.

+ Assists in assessing effectiveness of communication efforts.

+ Assists in maintaining departmental website’s public information content.

+ Manage a photo archive of key word-searchable photos, as necessary.

+ Staff public information booth and make presentations to community groups, as necessary.

+ Assist with emergency and crisis communications, as necessary.

+ Drive to different sites, as necessary.

Requirements

MINIMUM REQUIREMENTS:

A Bachelor's degree from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field -AND- Two years in a staff capacity in public relations administering a public information program or professional experience as a journalist within a media organization. One additional year of the required experience will be accepted for each year of college.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

LICENSE:

A valid California Class C Driver License is required.

PHYSICAL CLASS:

2 - Light.

Positions within this class require light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION:

Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.

FALSIFICATION of any information may result in DISQUALIFICATION.

Additional Information

APPLICATION AND FILING INFORMATION:

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please [email protected], as well [email protected], [email protected] your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for more information: http://lacountylibrary.org .

NO SHARING OF USER ID, EMAIL AND PASSWORD:

All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Have any questions about anything listed above? Contact us:

Department Contact Name: MVA Examinations

Department Contact Phone: (213) 765-9624

Department Contact Email: [email protected]

Teletype Number: (800) 899-4099

Exam Number: MV1607A-EA

SUPPLEMENTAL QUESTIONNAIRE:

The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Please fill out your application and minimum questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, description of work performed, total number of hours worked (full or part-time). Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process.

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit:

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit:https://file.lacounty.gov/SDSInter/dhr/205102\_PPG\_115.pdf

Revised September 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

This position works directly with individuals experiencing homelessness.

+ I understand and am willing to perform all necessary work duties required for this position.

02

Do you have a bachelor's degree from an accredited college or university?

+ YES

+ NO

03

If you answered 'Yes" to Question #2 – Indicate how many years of college have you completed within an accredited college or university within one of the following majors: Communications, Journalism, Public Administration, Public Relations, English or a closely-related field?

+ Freshman Level Standing: 1 year (30 semester, 45 quarter units)

+ Sophomore Level Standing: 2 years (60 semester, 90 quarter units)

+ Junior Level Standing: 3 years (90 semester, 135 quarter units)

+ Senior Level Standing: 4 years or more (120 semester, 180 quarter units)

+ Graduated: I have earned a diploma in one of the required fields, or a closely-related field

+ Not Applicable

04

How many years of work experience do you have working in a staff capacity in public relations administering a public information program or professional experience as a journalist within a media organization?

+ Less than 1 year

+ 1 year to less than 2 years

+ 2 years to less than 3 years

+ 3 years to less than 4 years

+ 4 years to less than 5 years

+ 5 years to less than 6 years

+ 6 years or more

+ I do not have the above experience

05

Please describe in detail your experience performing basic to routine analytical assignments that involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. If you do not have this experience please indicate "Not Applicable". NOTE: For each experience please indicate the following information: 1. Name and Address of Employer 2. Position/Title Held 3. Date From: (MM/YYYY), Date To: (MM/YYYY) 4. Hours worked per week 5. Describe experience in detail

06

SUPPORTING DOCUMENTATION: If you answered YES to Question #2, in order to receive credit, you must attach a legible copy of the Official Diploma, Official Transcript(s)* or Official Letter from the accredited institution which shows the area of specialization and the date the degree was awarded, with Registrar's signature and/or school seal with your application online at the time of filing or within seven (7) calendar days from application submission to [email protected]. Failure to submit the required document(s) within the specified time frame may result in your application beingREJECTEDasINCOMPLETE.

+ As an attachment to my online application

+ By way of email to [email protected]

+ Not applicable

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

Please verify your email addressVerify Email