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Eligibility Supervisor - Placerville

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Eligibility Supervisor - Placerville

Salary

$67,329.60 - $81,827.20 Annually

Location

Placerville, CA

Job Type

Full Time, Part Time, Limited Term & Extra Help

Job Number

2511-7110PV

Department

Health and Human Services Agency

Division

Social Services

Opening Date

11/26/2025

Closing Date

12/10/2025 11:59 PM Pacific

+ Description

+ Benefits

Description

THE COUNTY OF EL DORADO

The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

HEALTH AND HUMAN SERVICES AGENCY

The County of El Dorado (https://www.edcgov.us/https://www.eldoradocounty.ca.gov/Health-Well-Being/Health-and-Human-Services) , Health and Human Services Agency (https://www.eldoradocounty.ca.gov/Health-Well-Being/Health-and-Human-Services) is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.

SOCIAL SERVICES DIVISION

The Health and Human Services Agency’s Social Services Division (https://www.eldoradocounty.ca.gov/Health-Well-Being/Human-Services) strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services.

THE OPPORTUNITY

The Eligibility Supervisor plans, organizes, and supervises work of a unit of employees engaged in the performance of public assistance eligibility determination; identifies staff training needs; conducts performance evaluations and recommends disciplinary measures; analyzes cases to ensure accuracy of decisions and timeliness of processing and assists with difficult program cases and make final processing decisions in relation to such cases; assists in program development and management.

The selected candidate will have the opportunity to:

+ Assist in the development and implementation of procedures for public assistance eligibility programs.

+ Supervise the work of staff; select, train, motivate, and direct personnel; evaluate and review work for acceptability and conformance with department standards; prepare and deliver performance evaluations; work with employees on performance issues; implement discipline and termination procedures; respond to staff questions and concerns; work with department management and staff to build and maintain a high performing team environment.

+ Meet with employees on a group and individual basis to discuss or interpret departmental rules, regulations, and policies, and to confer with staff on the difficult eligibility issues.

+ Hold individual and group conferences to discuss or interpret rules, regulations, and policies.

+ Confer with workers regarding discrepancies in the system.

+ Review and interpret information provided on a variety of forms both by the client and third parties to assist with eligibility determination.

+ Evaluate clients for and answers questions on Advanced Payment Tax Credits (APTC) related to health care reform.

+ Explain a variety of plan options, costs, and individual plan features through Covered California.

+ Troubleshoot task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed, or may perform Help Desk functions.

+ Communicate both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality.

For a full description of duties and responsibilities, please review the job description here (https://www.governmentjobs.com/careers/edcgov/classspecs/854161?keywords=Eligibility%20Supervisor&pagetype=classSpecifications) .

Human Resources will assess your application to determine if you are minimally qualified using the following minimum qualifications:

Education and Experience:

One (1) year of full-time experience performing duties equivalent to the County's classes of Eligibility Specialist III or Employment and Training Worker III;

-OR-

Four (4) years of full-time experience determining eligibility for public assistance programs or providing employment services in a public human services agency.

Licenses and Certifications:

+ Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record.

Click here (https://www.governmentjobs.com/careers/edcgov/classspecs/854161?keywords=Eligibility%20Supervisor&pagetype=classSpecifications) to view the minimum qualifications for Eligibility Supervisor, as well as the physical, environmental, and working conditions.

SUBMIT YOUR APPLICATION

Apply online by clicking the 'Apply" link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept".

If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at [email protected].

RECRUITMENT PROCESS

The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.

For more information on the recruitment process, click here. (https://www.eldoradocounty.ca.gov/County-Government/Human-Resources/Recruitment)

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION

The County of El Dorado is recruiting applicants for Eligibility Supervisor. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. If you are interested in the position of Eligibility Supervisor within any County department, please submit your application.

We currently have the following vacancies:

+ One (1) full time vacancy in the Health and Human Services Agency, Social Services located in Placerville, CA.

Click here (https://www.eldoradocounty.ca.gov/County-Government/Human-Resources/FAQs) for Frequently Asked Questions.

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years.

Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer.

Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.

Escape the traffic and smog because El Dorado County is just:

+ 40 miles to Downtown Sacramento

+ 50 miles to Sacramento International Airport

+ 129 miles to San Francisco

Here area few of the many activities and events available throughout El Dorado County:

+ Hiking, Camping, Fishing, Boating, and Watersports

+ Skiing and Snowboarding

+ Live Music and Music Festivals

+ Local Craft Breweries and Wineries

+ El Dorado County Fair

+ Placerville Speedway Races

+ Farm to Fork Restaurants

+ Small Business Shop

Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here (https://www.eldoradocounty.ca.gov/files/assets/county/v/1/documents/government/human-resources/gsfa-brochure-for-job-postings.pdf) for more information.

CHECK OUT OUR VIDEO TO LEARN MORE!

The County of El Dorado participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn more:

+ E-Verify Notice of Participation (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

+ Right to Work

The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!

For your Health and Well-Being:

+ Medical

+ Dental

+ Vision

+ Flexible Spending Accounts - FSA & HSA

+ Employee Assistance Program (EAP)

+ Basic Life Insurance

+ Long Term Disability (LTD)

+ County sponsored Wellness program

+ Discounts on gym memberships

For your Financial Future:

+ CalPERS Retirement

+ Deferred Compensation (457) Plans

+ Optional Life Insurance

For your Work/Life Balance:

+ Paid Holidays

+ Floating Holidays

+ Vacation and sick leave accruals

+ Supervisory, Personal and Bereavement leave

Below is a comprehensive benefit summary based on full-time, regular employment for the bargaining unit to which this classification is assigned.

Revised 1/2025, valid until modified by successor MOU or negotiated agreement.

To learn more about the benefits offered by the County of El Dorado please visit our website located here (https://www.eldoradocounty.ca.gov/County-Government/Human-Resources/Employee-Benefits) .

Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law.