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Working to support and implement the Department's mission to champion a healthy environment for a thriving Montana, the Section Supervisor is responsible for the day-to-day operations of the section. The Public Water Supply - Monitoring and Reporting Section Supervisor requires a diverse skill set in an environmental engineering or strong environmental health background, as well as exceptional leadership and management skills for a high stress position. The Public Water Supply - Monitoring and Reporting Section Supervisor regularly assists the Section to ensure organizational needs are met per Statute and Administrative Rules of Montana (ARM). *Section Operations* - Analyze and plan short- and long-range staffing requirements to efficiently balance workload. - Evaluate program costs and projected cash flows. - Analyze the results of environmental testing associated with program requirements. - Oversee and manage continuous process improvement of database and establishment of accurate reporting for performance-based queries. - May review documents filed in assigned formal proceedings to assess program's statutory and administrative rule compliance, adequacy, and legal aspects. *Supervision* - Develops relationships and fosters communication among diverse groups with the intent of finding mutually beneficial solutions to problems, handling complaints, settling disputes, and resolving conflicts. - Identifies staffing needs and coordinates appropriate job descriptions, recruitment, and hiring practices; manages staff performance including implementation of progressive discipline process as necessary. - Ensures a service-oriented approach and continually seeks ways to improve efficiency, customer service, and overall section effectiveness. - Upholds a culture of respect by serving as a role model for staff. - Establishes priorities and develops strategies to achieve performance targets; directs work and assigns work tasks of individual staff, monitors progress, negotiates, and compromises to achieve goals. - Serves as the link between staff and management ensuring consistent communication including information regarding impacts of proposed projects, program changes, or legislation. Leads staff to accomplish goals by clearly and effectively communicating priorities and expectations, developing and coordinating annual work plans, providing meaningful and timely feedback, assisting staff to consider implications of actions, implementing professional growth plans and implementing the bureau and section strategic plan. The current Section Supervisor position directly supervises thirteen FTE. *Knowledge, Skills and Abilities:* - Knowledge of business and management principles involved in planning, setting priorities, leadership techniques, and coordination of people and resources. - Knowledge of state and regulatory framework associated with the Monitoring and Reporting Section of the Public Water Supply Bureau. - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Knowledge of principles and procedures for personnel recruitment, selection, training. - Skilled in leadership, dependability, and ownership of the agency's mission, accessibility, safety, discretion, quality, emotional maturity, respect, judgement, and contribution to a positive and communicative work environment. - Skilled at handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Able to identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Able to anticipate problems and to monitor and assess performance of self, other individuals, or organizations to make improvements or implement corrective action. - Able to understand and effectively communicate information and ideas both verbally and in writing. - Able to develop creative solutions, making technical decisions, and looking beyond the status quo. *Minimum Qualifications:* Bachelor's degree in civil or environmental engineering, environmental sciences, construction management, or a related engineering or environmental field. Three (3) years of progressively responsible experience in a related or similar field with preference given to experience implementing safe drinking water requirements. Demonstrated experience in leading people is required, although this may be from roles other than formal supervisory experience. Alternative combinations of education and experience may be considered on a case-by-case basis. **Title:** *Public Water Supply - Monitoring and Reporting Program Supervisor* **Location:** *Helena* **Requisition ID:** *25142767*