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Summary The primary purpose of this position is to provide direct operational assistance to the Food & Beverage Facility Operation Manager. This position is located in the NSAM Trident Bar. Responsibilities Monitors operations of a club or assigned area of club operations by: Assists during absence of club manager by leading and directing subordinates, answering questions, passing on instructions, resolving problems which may arise, assist in training of staff, and ensuring a smooth flow of operations Performs a full range of services such as meeting catering customers and working thru the initial party planning stage, performance of service, and following up on party contracts and payments, and any other customer service-related duties or transactions. Responsible for the issue, receipt and control of cash, making unscheduled cash counts. Maintains and enforces security for funds, merchandise, supplies, equipment and property in accordance to directives and policies. Must be alert to alcohol abuse and take appropriate action. Prepares various reports and maintains a complete and systematic set of records relating to assigned tasks and transactions. Checks to ensure the periodic procurement of supplies and equipment required for efficient operation. Receives and directs calls or visits, provides information concerning operations and services, assists in sorting and delivering guard mail, message traffic and regular messages. Performs clerical tasks such as typing, records keeping, filing, and sets appointments. Provides EEO Program support and takes all positive actions needed to assure and advance equal opportunity and EEO goals within the incumbent's area of accountability. Ensures that all persons receive full equal opportunity and treatment in placement, promotion, training, details, assignments, and related personnel actions. Performs other related duties as assigned. Requirements Conditions of Employment Qualifications A minimum of one (1) year experience which provides knowledge of club, restaurant, business operations, or equivalent leadership experience. Experience is required in an office environment with progressive responsibilities or related education. Knowledge and understanding of applicable regulations, policies, principles, and procedures. Must have ability to communicate effectively both verbally and in writing, and to provide work direction to other employees. Must have ability to use initiative, discretion, and independent judgment in making decisions. Must be people-orientated and have an excellent sense of customer relations. Must possess a courteous, tactful and diplomatic demeanor. Skill in computer data entry is desired and must have knowledge of software applications such as but not limited to Word and Excel. Education N/A Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05. Per Department of Defense Instruction (DoDI) 1402.05 Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care. Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693