• Transportation Dispatcher

    Golden State Foods (Phoenix, AZ)


    Transportation Dispatcher

    Description

    Transportation Dispatcher – Phoenix, AZ

    What You’ll Do:

    As a Dispatcher you’ll be part of a small but mighty team that supports overnight operations at the Phoenix location . You’ll monitor our local fleet, troubleshoot in real time, and help our 15 + drivers stay safe, on schedule, and in compliance. From reroutes to breakdowns, you’ll be the connection between what's happening on the road and the decisions being made on the ground.

    About QCD:

    Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

     

    At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, yo u are part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.​

    In This Role You’ll:

    + Support drivers and transportation team

    + Monitor GPS and fleet systems (e.g., Samsara, Descartes) for route progress, fuel use, and service time

    + Troubleshoot routing issues and device errors, communicating next steps clearly

    + Track and log overnight activity through reports, shift handoffs, and call documentation

    + Escalate urgent issues to leadership and collaborate cross-functionally

    + Ensure compliance with DOT regulations and promote a culture of safety and service

    + Debrief drivers and flag performance concerns as needed

    + Yard & Route observations

    What You’ll Bring:

    + 2+ years in transportation, dispatch, or logistics (food distribution preferred)

    + Strong written and verbal communication skills— especially under pressure

    + Comfort working overnight shifts, including weekends and holidays

    + Familiarity with dispatch and tracking systems (Samsara, Coretex , Roadnet , etc.)

    + Confidence using Excel, Outlook, and BI dashboards (Power BI, Tableau, etc.)

    + Sharp attention to detail and the ability to spot trends and solve problems

    + Bilingual (Spanish) a plus

    The Schedule & Setting:

    + Full-time, on-site at Phoenix, AZ

    + 5 -day workweek (8 -hour shifts); shifts typically begin at 4:00pm

    + Must be available for nights, weekends, and holidays

    Pay & Benefits:

    + Starting pay: $22 - $24

    + Weekly pay (every Friday)

    + Health, dental, and vision coverage after just 30 days

    + 401(k), paid holidays, vacation, and more

    + Company-provided uniforms and work shoes

    Why Join Us:

    We’re not just in the business of distribution - we’re in the business of development. Your ambition accelerates our whole team’s progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. ​​ As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout the Golden State Foods family of companies.

     

    At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do , too.

     

    QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.

    Equal Opportunity Employer :

    We’re proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.