• Part-time Support Representative

    Reynolds & Reynolds (College Station, TX)


    Position Description

    $15.00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEKAs a Part-time Support Representative, you will assist our KEY control product customers and field engineers with technical issues and general support questions. Some of your duties could involve activating software licenses or special features on their systems and answering support calls from customers then routing them to the appropriate support groups, as required.Associates in this position develop valuable problem resolution and customer service skills while supporting a diverse customer base ranging from automotive dealers to government agencies.

    Training

    On-the-job paid training that appeals to various learning styles is provided and includes: instructor-led courses, reference documentation, hands-on training with labs, and shadowing current support representatives. Training lasts approximately 6 weeks.

    Requirements

    PC skills~^~Troubleshooting skills~^~Professional verbal communication skills~^~Technical documentation skills, a plus

    Benefits

    At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

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