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Lead Customer Service Representative
- Waste Connections (Lacey, WA)
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**LeMay-Pacific Disposal** , a Waste Connections Company, has an immediate position open for a **Lead Customer Service Representative** at our site in **Lacey, WA** . This position is designed to provide the successful candidate with the proper experience and direction to allow advancement into more senior management positions.
Pay & Schedule:
The schedule for this position will be **Monday - Friday 8 am – 5:00 pm** .
The starting pay is **$26.00/hr. - $30.00/hr. DOE** .
Specific Responsibilities for this position include:
+ Supervise personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
+ Manage daily administrative operations including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit.
+ Review, reconcile, and evaluate monthly ledgers, budgets, and financial reporting system reports, assist with fiscal planning, development, and management of annual budgets.
+ Plan, develop, and coordinate the execution of program policy, procedures, and operations, monitor compliance with district policies, procedures, regulations, and appropriate laws.
+ Oversee, coordinate, maintain, and/or process payroll time sheets, sick and annual leave documents, travel reimbursements, purchasing documents, and/or employment documents.
+ Provide and/or oversee the provision of administrative assistance and support to the district manager, to include problem solving, project planning and management, fiscal management, and day-to-day office coordination.
+ Assist with the development and implementation of reporting procedures; oversee maintenance of department records and/or inventories.
+ Coordinate department programs, seminars, workshops, travel arrangements, special projects, and/or events; may coordinate program/project development and planning.
Ideal candidate will possess:
+ High school diploma or GED; Associates Degree or Bachelor preferred.
+ 3 years directly related management expertise in administration, Or Relatable experience.
+ Knowledge of MS Word and Excel.
+ Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
+ Knowledge of accounting procedures.
+ Ability to communicate effectively, both verbal and written.
+ Knowledge of management principles and practices.
+ Knowledge of ordering and inventory control.
+ Ability to analyze and solve problems.
+ Ability to gather data, compile information, and prepare reports.
+ Ability to foster a cooperative work environment.
_To be considered for any of our current openings, you must complete an application at_ _www.careers.wasteconnections.com_ _. Once you select your position of interest, you will find application information and additional instructions._
_We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future."_
_A link to our benefits overview can be found here:_ _https://careers.wasteconnections.com/us/en/benefits_
_Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._
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