• Library Page - Stephen A. Schwarzman Building…

    The New York Public Library (New York, NY)


    Library Page - Stephen A. Schwarzman Building / Maps, Local History & Genealogy Division

     

    **Department:** Research Libraries

    **Employment Type:** Part Time

    **Location:** Stephen A. Schwarzman Building

    **Reporting To:** Brook Granda

    **Compensation:** $16.50 / hour

    Description

    The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.

     

    _The library page position is scheduled for 19 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change._

    Key Responsibilities

    Under the direction of a Page supervisor, the Library Page:

    + Projects a positive and courteous attitude to the public by providing exceptional customer service

    + Shelves and arranges books, and other library materials in order.

    + Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance

    + Assists patrons with basic computer, internet and audio/visual equipment usage

    + Locates and prepares library materials requested by patrons

    + Assists staff with checking materials for damage and recommending them for repair

    + Helps set up public spaces for events and programs

    + Performs other related tasks as needed

    Skills Knowledge & Expertise

    + Current enrollment in a degree program at an accredited school

    + Proper employment certificate for minors under 18 (https://www.labor.ny.gov/workerprotection/laborstandards/workprot/minors.shtm) as required by NYS law

    + Ability to accurately and efficiently sort and arrange items in alphanumeric order

    + Strong organizational skills and ability to follow detailed instruction in a fast-paced environment

    + Excellent customer service skills and the ability to work with a diverse patronage

    + Superb interpersonal and communication skills

    + Strong problem-solving skills

    + Demonstrated ability to work as part of a team

    + Demonstrated reliability and professionalism

    + Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

    Preferred Qualifications

    + Ability to troubleshoot basic computer and printer issues preferred

    + Experience with eReaders and library technologies preferred

    + Ability to speak foreign languages preferred

     

    More

    Core Values

    + Be **Helpful** to patrons and colleagues

    + Be **Resourceful** in solving problems

    + Be **Curious** in all aspects of your work

    Physical Duties

    + Moderate lifting required (up to 25 lbs)

    + Pushing book trucks