• IT Professional II

    Texas A&M University System (Bryan, TX)


    Job Title

     

    IT Professional II

     

    Agency

     

    Texas A&M University

     

    Department

     

    Technology Services - Academic Operations

     

    Proposed Minimum Salary

     

    Commensurate

     

    Job Location

     

    Bryan, Texas

     

    Job Type

     

    Staff

    Job Description

    Glimpse of the Job

    The IT Professional II is a member of the Tier III team, located at the Health Science Center complex in Bryan, that supports statewide infrastructure systems. This team serves as the final escalation point for tickets from campus members and local IT support within Tamu Health. This position works closely with the Systems Administrator who manages the team, and the Senior IT professional located at the Clinical Education Building in Dallas.

     

    The focus involves troubleshooting and repairing complex hardware and software issues for servers, performing systems administration, managing desktop and mobile updates as well as user accounts and access.

    Qualifications

    + Bachelor’s degree in a related field or an equivalent combination of education and experience.

    + Three years of related experience in IT

    A well-qualified candidate will have one or more of the following:

    + Experience in clinical or healthcare IT environments with Tier III technical support

    + Knowledge of clinical systems (HER, PACS, VDI, digital imaging) and software including Axium, Dolphin, MiPACS, Infinitt, and 3Shape

    + Knowledge of server infrastructure, networking, virtual machines, windows server, group policy, ManageEngine, and VMware

    + Experience consulting with academic or clinical leadership on technical requirements

    + Experience researching and evaluating emerging technologies

     

    What you need to know

     

    Salary:$47,500Location: In-person role in Bryan, TX at Health Science Center Complex (CB1)

     

    Schedule: This role may require working on-call or outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems.

    What to do

    Apply ! A cover letter and resume will assist in the review of your application materials.  You can upload them during the application process at CV/Resume.

     

    Why Texas A&M University?

     

    We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as: sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. In addition, you have access to many benefits and perks, such as:

     

    + Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

    + 12-15 days of annual paid holidays

    + Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

    + Automatically enrollment in the Teacher Retirement System of Texas

    + Health and Wellness: Free exercise programs and release time

    + Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

    + Educational release time and tuition assistance for completing a degree while a Texas A&M employee

     

    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

     

    Equal Opportunity/Veterans/Disability Employer.