• Field Technical Spt Cons ll

    ManpowerGroup (Everett, WA)


    Our client, Data Processing is seeking a Field Technical Support Consultant II to join their team. As a Field Technical Support Consultant II, you will be part of the Field Services Department supporting customer PC and printer hardware. The ideal candidate will have strong mechanical aptitude, excellent customer service skills, and the ability to work independently, which will align successfully in the organization.

     

    **Job Title:** Field Technical Support Consultant II

    **Location:** Everett, WA

    **Pay Range:** $22.01 – $28.82/hr

     

    What’s the Job?

     

    1. Provide on-site hardware support and break/fix services for laptops, desktops, RPOS, workstations, and printers.

    2. Configure, install, and repair hardware and software, including simple network components.

    3. Troubleshoot technical/mechanical hardware issues and assist in escalation action plans.

    4. Maintain customer satisfaction by managing service events and educating customers on technology.

    5. Document service events and maintain accurate records in compliance with company policies.

     

    What’s Needed?

     

    1. Strong mechanical aptitude and experience using tools for hardware repair.

    2. Onsite, customer-facing experience with PC/printer hardware.

    3. Ability to lift/move up to 50 pounds and perform tasks requiring bending, stooping, crawling, and sitting.

    4. High School diploma or equivalent; additional hardware/technical training preferred.

    5. Availability to work scheduled and unscheduled overtime, holidays, and shift work as needed.

     

    What’s in it for me?

     

    + Medical insurance

    + Dental insurance

    + Disability insurance

    + Life insurance

    + Weekly Payment

     

    If this is a role that interests you and you’d like to learn more, text or click apply now and **Cathy** will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells

     

    _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.