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As a Field Service Technician at Philips, you’ll be the trusted technical expert ensuring our HealthTech products deliver exceptional performance for customers. Your role goes beyond fixing malfunctions—you’ll proactively maintain, upgrade, and install cutting-edge solutions, whether onsite, remotely, or through our advanced service channels. By combining technical expertise with a strong customer focus, you’ll help maximize satisfaction and create real value, all while collaborating with a global team committed to improving lives through innovation.

Your role:

+ Work to learn the installation process and establish rapport with customer while demonstrating a sense of urgency to identify and resolve customer issues.

+ Must be qualified and perform work in at least one modality.  May be asked to become qualified in and perform work in multiple modalities.  Maintains knowledge of technical advances and current industry trends. Seeks out formal and informal training opportunities.

+ Adopts best practices, schedules own activities & makes him/herself available to assist others.

+ Performs all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork.

You're the right fit if:

+ You’ve acquired 1+ years of experience in servicing any type of equipment.

+ Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.

+ You have at least a high school diploma or vocational education. Associate’s degree is preferred.

+ You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position (https://www.careers.philips.com/na/en/field-service-physical,-cognitive-and-environmental-pce-job-requirements) .

+ You must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment, travel can be up to 100% via car/air/train/bus. May include weekend stays and occasional international travel (overnight stays over multiple weeks may be required) and flexible work hours based on business needs; must wear personal protective equipment.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

+ Learn more about our business (https://www.philips.com/a-w/about.html) .

+ Discover our rich and exciting history. (https://www.philips.com/a-w/about/our-history.html)

+ Learn more about our purpose. (https://www.philips.com/a-w/about/environmental-social-governance/our-purpose)

+ Learn more about our culture. (https://www.careers.philips.com/na/en/our-culture-philips-careers)

Philips Transparency Details

The hourly pay range for this position in ME, and WV is $19.01 to $30.42, plus overtime eligible.

The hourly pay range for this position in NH, PA, VA, and VT is $20.01 to $32.02 plus overtime eligible.

The hourly pay range for this position in DE, MD, and RI is $21.01 to $33.62, plus overtime eligible.

The hourly pay range for this position in CT, MA, NY and NJ is $22.41 to $35.86, plus overtime eligible.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here (https://www.philipsusbenefits.com/) .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to East Zone (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT and WV).

\#LI-PH1

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran