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Library Associate I

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Library Associate I

Salary

$41,502.98 - $69,341.11 Annually

Location

Norfolk VA 23510, VA

Job Type

Intermittent Temporary

Job Number

13642

Department

The Slover

Division

Downtown Branch Library

Opening Date

11/24/2025

Closing Date

12/4/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The Downtown Branch at Slover invites applications for a part-time Library Associate I position in its programming division.

The Slover is a beautiful venue and multi-use facility in downtown Norfolk with a mission to be a premier destination for residents and visitors to enjoy. The Slover will support a thriving downtown by encouraging tourism, providing resources for entrepreneurs, and housing the Downtown Branch Library at The Slover.

Success in this position draws on the incumbent’s competencies in advocating an inclusive and diverse library environment, nurturing safe and accessible library spaces, developing and delivering library programs and reader’s advisory, embracing innovative processes and technologies that enhance library operations, collaborating with senior leadership and community partners on holistic strategic planning initiatives, and practicing sustainable resources management within available means.

Departmental Hiring Salary Range: $41,503 – $47,728

Essential Functions

Essential functions include but are not limited to:

+ Provides excellent customer service by assisting with basic reference questions, technology support, and recommending reading materials.

+ Plans, develops, and delivers engaging programs such as educational workshops, film screenings, and creative activities that support literacy and lifelong learning, both individually and in collaboration with staff.

+ Designs and sets up engaging displays and promotional materials to highlight programs and library resources.

+ Assists with collection development by reviewing professional sources, identifying gaps, and recommending new titles that reflect diverse voices and interests.

+ Performs circulation functions by checking materials in and out, reserving materials requests, registering new patrons, coordinating with Interlibrary loans, and collecting fees.

+ Other duties as assigned.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

One year of experience in library or related services.

Additional Information & Requirements

+ Valid Driver's license required

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

05

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

06

This position requires the ability to work evening and weekend hours. Are you willing and able to accept this scheduling requirement?

+ Yes

+ No

07

How many years of experience do you have in a library and/or a related customer service-oriented field?

+ Less than 6 months of experience

+ 6 months to 1 year of experience

+ 1 to 2 years of experience

+ 2 to 3 years of experience

+ More than 3 years of experience

08

Please describe how you envision being successful in the functions of this position, including customer service, planning programs, executing programs, and collaborating in teams. If you do not have this experience, please type N/A.

09

For the next questions, rate your proficiency using the following scale: (a) Basic – knowledge of basic techniques and concepts but little to no experience; (b) Novice - limited experience based on classroom or some on-the-job learning. Completing tasks requires significant help; (c) Intermediate – Practical experience applying common techniques. Able to complete tasks independently or with minimal guidance; (d) Advanced – Extensive experience applying many complex techniques. Often the “person to ask” when others need minor assistance; (e) Expert – Holds certification or advanced training. Considered the “go to” person for teaching others. Using SirsiDynix Symphony Workflows and/or similar integrated library systems (ILS) such as for entering and managing patron and collection information and generating reports).

+ Basic

+ Novice

+ Intermediate

+ Advanced

+ Expert

10

Using Hoopla, Libby, and/or related digital library platforms such as for guiding patrons on basic use, accessing eBooks and other digital resources, and basic troubleshooting.

+ Basic

+ Novice

+ Intermediate

+ Advanced

+ Expert

11

Using Canva, LibraryAware, and/or other graphic design programs for promoting library programming and resources as well as preparing pathfinders and annotated bibliographies for patrons.

+ Basic

+ Novice

+ Intermediate

+ Advanced

+ Expert

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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