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Store Manager-COO
- Access Dubuque (Dubuque, IA)
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Store Manager-COO
Stu’s Home Improvement Outlet
1 Positions
ID: 84658
Posted On 11/26/2025
Job Overview
POSITION: Store Manager (Full Store Operations Manager)
We are looking for a hands-on, experienced retail leader to run the **entire daily operation** of our 20,000 sq ft discount retail warehouse.
This role is perfect for someone who thrives in a fast-paced environment, can lead multiple departments, and wants to make a big impact immediately.
You will oversee **sales, warehouse, pricing, merchandising, scheduling, customer service, and store standards** . This is a high-responsibility role with full authority to manage the store.
Responsibilities
Leadership & Team Management
+ Lead and manage all store employees across sales, warehouse, receiving, pricing, and merchandising
+ Run daily morning huddles and set clear expectations
+ Coach, train, and motivate a high-energy team
+ Hold staff accountable for performance and attendance
Sales & Customer Service
+ Manage all sales floor operations
+ Coach sales team to higher closing percentages
+ Ensure customers are greeted, helped, and followed up with
+ Handle escalated customer issues professionally
+ Review discounts, overrides, and returns
Operations & Inventory Flow
+ Oversee receiving, pricing, and merchandising departments
+ Make sure all incoming items are priced within 24 hours
+ Ensure all priced items are stocked on the floor within 24 hours
+ Maintain clean, organized aisles, shelves, and displays
+ Ensure manifests and incoming inventory are planned properly
Store Standards
+ Maintain a safe, clean, fully stocked store at all times
+ Conduct daily walkthroughs of sales floor and warehouse
+ Ensure signage, displays, and departments are organized
Scheduling & Staffing
+ Create and manage weekly staff schedule
+ Approve PTO, monitor attendance, and handle corrective action
+ Ensure weekends and busy days are properly staffed
Reporting & KPIs
+ Report daily sales, labor, and inventory movement
+ Track and hit weekly/monthly sales goals
+ Monitor departmental performance and fix bottlenecks
Requirements
+ 3+ years of retail store management or operations leadership
+ Experience supervising teams of 10+ employees
+ Strong customer service and communication skills
+ Ability to manage both sales and warehouse-style operations
+ Comfortable working in a fast-paced, high-volume environment
+ Strong problem-solving and decision-making abilities
What We Offer
+ Competitive salary based on experience
+ Performance-based bonuses
+ Full authority to run and improve the store
+ Fast-growing company with advancement opportunities
+ Positive, energetic team environment
+ Opportunity to shape the future of multiple stores as we expand
Schedule
+ Full-time
+ Monday–Friday with rotating weekends
+ Must be available between 7:30 AM – store close
Primary Contact
1750098636975
Stu Surface
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Phone
Phone
Phone
Fax
Email
False
False
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Job Details
Categories
Management/Executive
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Qualifications
Experience
1-2 Years
Company ID
70517
Job REQ #
\# Positions
1
Start Date
20251126
End Date
20251225
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Stu’s Home Improvement Outlet
About the Company
Stu’s Home Improvement Outlet & Donation Center is Dubuque Iowas newest destination for affordable, high-quality home improvement products. We specialize in open-box, overstock, scratch-and-dent, and surplus inventory from major retailers allowing deep discounts of up to 75% off retail prices on appliances, furniture, flooring, paint, tools, and more.
More than just a store, Stu’s powers the mission of Restoration Works, a local nonprofit helping veterans, families in crisis, and individuals rebuilding their lives through job training, housing support, and critical home repairs.
Every purchase supports the community. Every deal helps someone in need.
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