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Overview

Are you passionate about building AI-powered solutions that transform how Microsoft operates? Are you excited about the ability to impact experiences of Microsoft Employees and how they deliver experiences to customers on a global scale?

The **Customer Experiences (CXP)** team is hiring for a Senior Engineer II to advance its mission of building and running global scale Marketing Platforms, while transforming how content is built on these platforms leveraging AI. You will work on complex problems in a fast-paced, dynamic environment, collaborating with talented engineers and stakeholders across the company. This role offers broad exposure, diverse technical challenges, and the opportunity to make a significant impact on Microsoft’s Marketing and Sales Ecosystem.

This position is based at the Redmond campus with 3 days per week work in the office and 2 days per week work from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Works with appropriate stakeholders to determine user requirements, identify dependencies, and the development of design documents for a product area with little oversight.

+ Creates and implements code for a product, service, or feature, reusing code as applicable.

+ Contributes to efforts to break down larger work items into smaller work items and provides estimation.

+ Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.

+ Proactively seeks new knowledge and adapts to new trends, technical solutions including the application of AI and ML to solve complex enterprise business scenarios.

Qualifications

Required Qualifications

+ Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

Preferred Qualifications:

+ Demonstrated experience leveraging AI tools and technologies to enhance engineering effectiveness, coupled with a strong curiosity and commitment to continuous learning in the field of Artificial Intelligence.

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)