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Family Care Specialist
- SCI Shared Resources, LLC (Machesney Park, IL)
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Our associates celebrate lives. We celebrate our associates.
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
JOB RESPONSIBILITIES
+ Builds at-need charts
+ Verifies at-need files before sent for verification
+ Performs blind checks
+ Follows up with memorial renderings, processes and timelines
+ Notifies families when flowers are placed
+ Sets Arrangement Continuation Appointments
+ Designs memorials
+ Serves at-need cemetery families that currently own property
+ Sets follow-up visits at the at-need arrangement conference
+ Logs information for Family Service Counselors
+ Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
+ High School diploma or equivalent
Certification
+ Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
+ None
Knowledge, Skills & Abilities
+ Ability to communicate effectively with associates, contractor personnel and client families
+ Ability to work productively with minimal supervision; achieves work objectives in a timely manner
+ Ability to resolve routine problems promptly and effectively
+ Ability to adapt to change in priorities
**Compensation:** $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
\#SCI
Postal Code: 61115
Category (Portal Searching): Sales
Job Location: US-IL - Machesney Park
Job Profile ID: S00130
Time Type: Full time
Location Name: Sunset Funeral Home - Sunset Memorial Gardens
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