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Working Title:

Small Business Development Center Program Coordinator - Office and Administrative Specialist, Intermediate

Institution:

St. Cloud State University

Classification Title:

Office & Admin Specialist Int

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

St. Cloud

FLSA:

Non Job Exempt

Full Time / Part Time:

Part time

Employment Condition:

Classified - Unlimited

Salary Range:

$20.76 - $29.22

Job Description

The starting salary range for this position is $20.76-$27.53/hour

The part-time SBDC Program Coordinator supports the daily operations, outreach efforts, and administrative functions of a regional Small Business Development Center. This position plays a vital role in ensuring efficient service delivery to small businesses and entrepreneurs, coordinating client services, managing grant and program compliance, and maintaining strong relationships with stakeholders. The Program Coordinator works closely with business advisors, partner organizations, and institutional staff to advance the SBDC’s mission of fostering small business growth and economic development.

In this role, the Program Coordinator:

+ Serve as a primary point of contact for client intake, appointment scheduling, and recommend next steps.

+ Maintain and update client records and activity logs in CRM and reporting databases (e.g., Neoserra).

+ Assigns clients to appropriate consultants. In addition, provides explanations for procedures, processes, and programs to clients and external partners as necessary.

+ Assist in the preparation, verification, and provide a rationale for submission of programmatic and financial reports in compliance with SBA and host institution guidelines.

+ Coordinate the logistics for workshops, trainings, and outreach events by handling tasks such as reserving venues, managing participant registrations, preparing materials, and sending out communications.

+ Prepare contracts at the direction of the Director.

+ Provide clerical and logistical support to the Regional Director and consulting team.

+ Support marketing and communications initiatives.

+ Attend outreach events on behalf of the SBDC, as needed.

+ Monitor program deliverables to ensure grant objectives are met.

+ Assist with documentation, data collection, and provide the rationale required for audits or federal reviews.

+ Provide explanations for procedures, processes, and programs to clients and external partners.

+ Maintain records in accordance with SBA, grantor, and institutional standards.

+ Perform other duties as assigned to ensure the smooth functioning of the SBDC and maintain the reputation of the SBDC as a viable business partner.

Minimum Qualifications

+ Skill in setting work priorities, arranging staff coverage to meet workload needs, and initiating new work assignments

+ Skill in communicating effectively with internal and external customers

+ Knowledge of data entry procedures and systems, such as Microsoft Office or similar data entry systems

+ Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files

+ Skill in customer service sufficient to respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures (in person, in writing, on the phone, and through presentations and other electronic correspondence)

Preferred Qualification

+ Bachelor’s degree in Business Administration, Public Administration, Communications, or related field.

+ 2 years of experience in program coordination, customer service, or administrative support.

+ Experience with small business programs, economic development initiatives, or nonprofit operations.

+ Familiarity with SBA or SBDC programs and services.

+ Strong organizational and time management skills with the ability to handle multiple priorities.

+ Proficiency in Microsoft Office Suite.

​

Other Requirements

Please note that successful applicants must be eligible to work in the United States on or before the effective date of appointment. Eligibility includes being a U.S. citizen or national, a lawful permanent resident, or a foreign national authorized to work in the U.S. without the need for employer sponsorship. Employees must maintain work authorization without sponsorship for the duration of their appointment.

Work Shift (Hours / Days of work)

8:00 AM – 4:30 PM Monday and Wednesday. 8 AM- 12 PM on Friday. Some evenings and weekends/overnight travel may be required. This will be a 20-hour-a-week position.

About

The successful candidate will share St. Cloud State’s commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI) as outlined in SCSU’s **It’s Time (https://www.stcloudstate.edu/its-time.aspx)** strategic framework. Notably, we uphold the advancement of diversity, equity, and inclusion and engage in intentional actions to address systemic inequities throughout the university and surrounding environment. DEI values, practices, and strategies are embedded into the fabric of our institution and campus community, and they align with the priorities expressed in the Minnesota State system’s Equity 2030 initiative (https://www.minnstate.edu/equity2030/index.html) . SCSU expects all of its employees to help advance these practices and to contribute to the development of an anti-racist, inclusive community.

Employment for this position is covered by the collective bargaining agreement for the American Federation of State, County and Municipal Employees (AFSCME) which can be found at: https://afscmemn.org/

St. Cloud State University is committed to excellence and actively supports cultural diversity. To promote this endeavor, we invite individuals who contribute to such diversity to apply, including minorities, women, LGBTQIA+, persons with disabilities and veterans. St. Cloud State University does not discriminate on the basis of race, sex, color, creed, religion, age, national origin, disability, marital status, status with regards to public assistance, sexual orientation, gender identity, gender expression, or status as a U.S. veteran. The Interim Title IX coordinator at St. Cloud State University is Judith Siminoe. For additional information, contact the Office of Institutional Equity & Access, (320) 308-5123, Admin. Services Bldg. Rm 121

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

01-02-2026

Position End Date:

Open Date:

11-26-2025

Close Date:

11-26-2025

Posting Contact Name:

Courtney Marie Graber

Posting Contact Email:

[email protected]