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At Lowell General Hospital / Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us?

Job Overview

This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital. This role, under the direction of clinical leadership, performs a variety of clerical duties, is a liaison to all departments, and is a communication link between patient care, customer service, and the unit. Oversees the work of other unit secretaries within the department/unit.

Minimum Qualifications** **:

1. High school diploma or equivalent

2. Two (2) years of related experience in a hospital or healthcare setting

Hours: Full-Time / 32 hours per week / Day Shift

Every other weekend and every other holiday shifts required

Preferred Qualifications** **:

1. Three (3) years of related experience in a hospital or healthcare setting

2. Some college or an Associate's degree in a related field of study

**Duties and Responsibilities** **:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.

2. Responsible for review of bed assignments and relaying this information to clinical staff.

3. Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.

4. Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy. Files pertinent data in appropriate patient’s record. Prepares charts for Medical Records upon discharge.

5. Prepares and maintains medical records, in accordance to hospital standards and policy, including labeling patient name on admission forms, filing all paperwork in medical record, sorting EKG’s, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients.

6. Labels patient names and updates bed boards, bedside charts, and computer information, including diet, condition, allergies, height and weight of new and current patients.

What We Offer:

• Competitive salaries & benefits

• 403(b) retirement plan with hospital match

• Opportunities for growth

• Tuition reimbursement

• Free on-campus parking

About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a four-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range** **:

$18.81 - $23.51