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Fixed Operations Director
- Dave Wright Nissan Subaru (Hiawatha, IA)
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VOTED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES! OUR COMPANY IS GROWING AT A RAPID RATE! The Fixed Operations Director will be responsible for maximizing Customer Satisfaction, Employee Satisfaction, and Fixed Operations profitability. This position will be responsible for making high-quality decisions and leading by example. The director will also focus on the safety of Service & Parts, ensuring that each department is compliant with workplace rules and regulations. Fixed Operations Director Responsibilities: * Hold staff accountable to Service and Parts processes * Ensure CSI is above national average * Review and make decisions based off Service & Parts Reports * Ensure compliance of workplace rules and regulations * Review productivity metrics * Review Parts pricing and matrix * Read and understand financials of Service & Parts * Grow the Fixed Operations team * Lead and develop staff * Hire, onboard, and retain staff * Review receivables * Evaluate performance, recognize accomplishments, and hold 1 on 1 meetings with staff * Work with managers from all departments on a daily basis Fixed Operations Director Requirements: * Minimum of High School degree or equivalent * Valid driver's license * 3 years in Automotive Service Department and/or Parts Department required * 1 year of supervisory experience Fixed Operations Director Benefits: * Health, Dental & Life Insurance * 401k * 3 National Holiday celebrations per month Dave Wright Nissan Subaru Core Values: * We Solve It * We Are All One Team * We Do What We Say * We Grow Or We Die * We Commit And Never Quit
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