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Assistant Store Manager- Wolford
- Wolford America (Washington, DC)
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Job Summary
The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.
Responsibilities include but are not limited to:
Sales
+ Engage with clients to build sales on the sales floor and achieve monthly sales targets.
+ Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
+ Achieve assigned sales and KPI targets
+ Daily store business reporting and awareness.
+ Actively develop client book adhering to CRM guidelines and outreach.
Operations
+ Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
+ Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
+ Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
+ Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
+ Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
+ Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
+ Safeguard company property and enforce loss prevention standards
+ Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
Benefits
+ Employee discount and bi-annual clothing allowance (subject to local tax requirements)
+ Monthly commission earning potential 3% of individual sales
+ Health, vision and dental insurance benefits for qualifying full-time employees
+ 401K contribution after applicable company waiting period Job Summary
The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.
Responsibilities include but are not limited to:
Sales
+ Engage with clients to build sales on the sales floor and achieve monthly sales targets.
+ Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
+ Achieve assigned sales and KPI targets
+ Daily store business reporting and awareness.
+ Actively develop client book adhering to CRM guidelines and outreach.
+ Operations
+ Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
+ Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
+ Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
+ Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
+ Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
+ Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
+ Safeguard company property and enforce loss prevention standards
+ Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
+ Benefits
+ Employee discount and bi-annual clothing allowance (subject to local tax requirements)
+ Monthly commission earning potential 3% of individual sales
+ Health, vision and dental insurance benefits for qualifying full-time employees
+ 401K contribution after applicable company waiting period
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