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Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

Position Overview:

We are seeking a highly skilled Salesforce Technical Lead to oversee the design, development, and implementation of Salesforce solutions across our enterprise environment. This role requires deep technical expertise in Salesforce architecture, integration, and customization, as well as strong leadership capabilities to guide members of the Salesforce team and cross-functional team members. The ideal candidate will ensure our Salesforce platform aligns with business objectives, scales effectively, and adheres to best practices. As a technical lead, you will also fill the Release Manager role on projects. The Release Manager is responsible for the deployment and release management strategy and its execution on projects. The Release Manager is responsible for ensuring all deployment and release management deliverables are completed on a project. You will work closely with the project team to make sure all work is being tracked and documented for deployment executions and will work with them to resolve any errors during deployments.

Key Responsibilities:

Technical Leadership:

+ Lead the design and development of custom code solutions which leverage Apex, Javascript, Visualforce, and Lightning components across multiple Salesforce Clouds, including Sales/Service Cloud, Experience Cloud, Account Engagement, as well as Conga Contracts for Salesforce and Conga CPQ & Billing packages

+ Lead the technical delivery of Salesforce implementation

+ Develop strategies to solve complex technical challenges

+ Responsible for designing and implementing solutions that support business requirements and drive key decisions that improve processes and productivity

+ Define and enforce coding standards, best practices, and governance for Salesforce development

+ Serve as the primary technical point of contact for Salesforce-related initiatives **Solution Architecture:**

+ Translate business requirements into technical designs and system architecture.

+ Oversee integrations between Salesforce and other enterprise systems using APIs, middleware, and ETL tools

+ Ensure data integrity, security, and compliance within the Salesforce ecosystem **Team Management**

+ Coach and mentor junior team members

+ Conduct code reviews and provide technical feedback.

+ Collaborate with cross-functional teams including business analysts, project managers, and QA. **Release Management**

+ Act as project SME for all things deployment and release management (tools, best practices, maintaining source control, etc.)

+ Define, managing & execute environment & deployment strategy

+ Run data deployments (sandbox seeding) to test features

+ Run final releases to production and be able to roll back or restore if needed **Innovation and Optimization**

+ Stay current with Salesforce releases, features, and industry trends.

+ Recommend and implement enhancements to improve system performance and user experience.

+ Drive automation and efficiency through advanced Salesforce capabilities.

Pay range for this position is $125,000-$140,000 annual salary.

Qualifications

Education:

+ Bachelor's degree in computer science, Information Systems or related field. **Experience:**

+ 5+ years of Salesforce development experience.

+ 3+ years in a technical leadership or architect role within an enterprise environment

+ Prior experience with multiple Salesforce clouds - Sales/Service Cloud required; experience with Marketing Cloud and Congo CPQ/Billing preferred. **Technical Skills:**

+ Deep expertise in Flow Builder and declarative development tools

+ Strong understanding of Salesforce security model and data architecture

+ Experience building technical artifacts including Salesforce configuration design documents, and technical design documents

+ Experience executing deployments and use of DevOps tools

+ Revenue Cloud (CPQ/Billing) experience or certifications preferred.

+ Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.

+ Experience with integration tools

Certifications

+ Salesforce Advanced Administrator (required)

+ Salesforce Platform Developer II (required)

+ Salesforce Application Architect or System Architect (preferred)

+ Salesforce Integration Architecture Designer (preferred)

_Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers._

_We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan._

_At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._

_Summit School Services LLC’s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer_

_The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._