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Public Information Coordinator

Salary

$25.39 - $28.84 Hourly

Location

Boynton Beach, FL

Job Type

Full Time

Job Number

2025-1201

Department

City Manager (Public Affairs)

Opening Date

12/01/2025

Closing Date

12/14/2025 11:59 PM Eastern

FLSA

Non-Exempt

+ Description

+ Benefits

+ Questions

Purpose of Classification

This role directly reports to the Public Affairs Director and involves professional administrative work in planning, organizing, developing, and implementing communication activities and messaging. The position utilizes social media, media, the city’s website, and other digital and traditional communication platforms to effectively reach the community.

This position will require attendance at select weekend or after-hours special events to capture and create content as needed.

Essential Functions

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Monitors social media activity and tracks the City’s performance and public engagement

Assists with media relations, including coordinating logistics, preparing press materials, and maintaining media contact lists.

Serves as the City spokesperson on television, radio, and other media outlets as needed.

Assists in the preparation and dissemination of emergency information and communications; participates in Emergency Operations Center activities during activations.

Creates, edits, and distributes public information materials such as news releases, media advisories, letters, presentations, social media posts, and emails.

Creates, updates, and manages content for the City’s website and mobile app, ensuring alignment with communication strategy, brand identity, and accessibility standards.

Designs and produces electronic and print graphics, flyers, pamphlets, advertisements, and other digital or print media.

Assists in implementing the City’s public information and communication programs and strategies consistent with the City’s brand.

Collaborates with City departments to plan, develop, and execute communications and marketing campaigns.

Provides logistical and creative support for video scripts, public presentations, and messaging materials.

Performs administrative duties and compiles data for reports or special projects, ensuring completion within specified deadlines.

Tracks media coverage, compiles performance and engagement reports, and maintains contact lists for media and community stakeholders.

Serves as a liaison between departments and the Public Affairs Director to gather and prepare information for dissemination.

Provides general support to the Director in fulfilling the City’s communication plans and related goals and objectives.

Performs other related duties as assigned.

ADDITIONAL FUNCTIONS

Develops and implements crisis communication strategies to manage and mitigate the impact of emergencies or negative publicity.

Organizes and participates in community events to promote the city's initiatives and foster positive relationships with residents.

Tracks and analyzes the effectiveness of communication strategies and campaigns, providing regular reports to the Public Affairs Director.

Provides training to city staff on effective communication practices and the use of communication tools and platforms.

Maintains regular communication with key stakeholders, including government officials, community leaders, and partner organizations.

Performs basic graphic design tasks.

Creates presentations and reports.

Completes award applications.

Assists in administrative and procurement tasks.

Performs other related duties as required.

Minimum Qualifications

+ Bachelor’s degree from an accredited college or university in Marketing, Journalism, Communications, Public Relations, or a closely related field; and

+ Possess three (3) years of experience in Journalism, Marketing, Communications, Social Media Management or Public Information; and

+ Possess (or obtain within fourteen (14) days of hire) and maintain a valid State of Florida Driver’s license;

OR

+ Associate’s degree from an accredited college or university in Marketing, Journalism, Communications, Public Relations, or a closely related field; and

+ Possess five (5) years of experience in Journalism, Marketing, Communications, Social Media Management or Public Information; and

+ Possess (or obtain within fourteen (14) days of hire) and maintain a valid State of Florida Driver’s license;

PREFERRED QUALIFICATIONS

Minimum Qualifications for education and experience must be metbeforeconsideration of the following preferred Qualifications:

+ Public sector/government communications experience

Supplemental Information

Effective Communication: Communicates effectively with supervisors, employees, other departments, contractors, engineers, companies, vendors, outside agencies, the public, and other individuals to coordinate work activities, review status of work, exchange information, or resolve problems.

Message Delivery: Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.

Written Communication: Prepares accurate and thorough written records and reports.

Instruction Comprehension: Understands and follows oral and written instructions to complete assigned tasks with minimal supervisory direction.

Quick Understanding: Quickly and accurately follows brief oral and written instructions on moderately complex matters.

City Representation: Effectively and positively represents the City in delivering and performing work with colleagues and clients.

Professional Demeanor: Maintains a positive and professional demeanor, handling inquiries and providing excellent customer service.

Adaptability: Adapts to change and demonstrates flexibility in various situations.

Relationship Building: Establishes and maintains effective and harmonious working relationships with all individuals interacted with during the performance of duties.

Stakeholder Interaction: Interacts positively with elected officials, fellow employees, community organizations, other government agencies, and the public.

Coordination: Effectively communicates with the City Commission, City Manager, employees, governmental agencies, community organizations, and City departments to coordinate work activities, review status of work, exchange information, or resolve problems.

Professionalism: Maintains a high level of professionalism, confidentiality, and tactfulness.

Team Collaboration: Works and performs effectively in team settings.

Knowledge, skills, and abilities

Knowledge:

Knowledge of Associated Press writing style.

Knowledge of communication strategies and public relations principles.

Understanding of social media platforms and digital communication tools.

Familiarity with crisis communication and emergency information dissemination.

Awareness of local government operations and public affairs.

Knowledge of graphic design principles and software.

Understanding of content creation and creative writing techniques.

Knowledge of videography and photography

Skills:

Skill in creative writing and content creation.

Proficiency in videography and photography.

Skill in basic graphic design.

Strong time management and project management skills.

Proficiency in using standard office computer equipment and software applications.

Ability to make decisions recognizing established precedents and practices.

Resourcefulness and tact in solving new problems.

Skill in preparing accurate and thorough written records and reports.

Ability to speak clearly and persuasively in positive or negative situations.

Strong interpersonal skills to establish and maintain effective and harmonious working relationships.

Ability to work nights, weekends, and holidays as needed.

Skill in creating presentations and reports.

Ability to complete award applications.

Proficiency in administrative and procurement tasks.

Abilities:

Ability to exercise judgment and discretion in applying and interpreting department rules, regulations, policies, and procedures.

Ability to plan and organize time effectively.

Ability to understand and follow oral and written instructions.

Ability to quickly and accurately follow brief oral and written instructions on moderately complex matters.

Ability to effectively and positively represent the City in delivering and performing work with colleagues and clients.

Ability to handle inquiries and provide excellent customer service.

Adaptability to change and flexibility in various situations.

Ability to maintain a high level of professionalism, confidentiality, and tactfulness.

Ability to work and perform effectively in team settings.

Ability to interact positively with elected officials, fellow employees, community organizations, other government agencies, and the public.

Ability to coordinate work activities, review status of work, exchange information, or resolve problems with various stakeholders.

Physical and Sensory Requirements / Environmental Factors

Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements : Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors : Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions.

The City of Boynton Beach, Florida, is an Equal Opportunity Employer (EEO) and Affirmative Action Employer . All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).

Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.

VETERANS' PREFERENCE:

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.

Full-time employees (those regularly scheduled to work at least 30 hours per week) are eligible for the City's benefit package.

The City of Boynton Beach's comprehensive benefits package includes:

• Student Loan Forgiveness

• Health Insurance

• Dental Insurance

• Vision Care Plan

• Basic Term Life Insurance

• Supplemental Life Insurance

• Dependent Life Insurance

• Accidental Death and

Dismemberment Insurance

• City Pension Plan

• Short Term Disability and other Supplemental Plans

• Long Term Disability Insurance

• Employee Assistance Program

• 457 Savings Plan (three options)

• Paid Annual Leave / Vacation

• Bonus Vacation Hours

• 12 Paid Holidays

• Paid Sick Leave / Family Sick Leave

• Educational Assistance Program *(Depending on budget funding)

• On-site Training Program

• Wellness Program

• Pre-Paid Legal and Identity Theft Protection Plans

• Credit Union

• Tax Deferred 125 Premium Plan

• Flexible Spending Account

• Direct Deposit

• Social Security

Student Loan Forgiveness

Let your City of Boynton Beach employment work for you! Under the U.S. Department of Education’s Public Service Loan Forgiveness (PSLF) program, your student loan balance may be forgiven after you have made 120 qualifying monthly payments while working full-time with a governmental agency. Visit StudentAid.gov/publicservice for more information or to see if you qualify.

Health Insurance

The City pays the entire premium for an eligible employee. The employee may elect to cover a spouse and/or dependent children by paying the applicable premium for the dependent(s).

Dental Insurance

Premiums for eligible employees are paid by the City. Premiums for any covered dependent are paid by the employee with a contribution by the City.

Vision Care Plan

Premiums for eligible employees are paid by the City. Premiums for any covered dependent(s) are paid by the employee.

Life Insurance / Accidental Death and Dismemberment Insurance

The City provides each eligible employee with term life and accidental death insurance.

Supplemental Life Insurance / Supplemental AD&D Insurance

Employees may purchase supplemental term life insurance on an individual-choice basis with premiums based on age. A matching amount of Accidental Death insurance may also be purchased.

Dependent Life Insurance

Employees who select supplemental coverage for themselves may also purchase coverage for their spouse and dependent children.

City Retirement / Pension Plans

The City has pension plans for general employees, police, and firefighters. Each plan is contributory with both the employee and the City contributing to the program.

Supplemental Plans

Supplemental plans provide direct cash payments regardless of any other coverage you may have, and are designed to help fill in any gaps in a medical plan. The employee pays the premiums for these supplemental plans.

Short and Long Term Disability

The City provides Short and Long Term Disability insurance to eligible employees. The plan is designed to cover a disability sustained on or off the job.

Employee Assistance Program (EAP)

The City contracts with an employee assistance program (EAP) to provide employees and their dependents with free, confidential and professional counseling to help resolve personal or family problems.

Deferred Compensation Plans (457 Plans)

The City makes available three deferred compensation plans that the employee may voluntarily contribute to on a tax-deferred basis.

Vacation

All full-time employees accrue time toward paid vacation leave. Accrual begins immediately and vacation may be taken after six months of employment.

Holidays

The City observes12 paid holidays throughout the year.

Sick Leave / Family Sick Leave

Full-time employees accrue one day of sick leave per month. An employee may elect to use up to 5 days per year of accrued sick time for illness in his/her immediate family.

Tuition Assistance*(Depending on available budget funding)

The Tuition Assistance Program reimburses eligible employees for successful completion of approved courses leading to Associate, Bachelor and Master degrees.

Wellness Program

The City offers many wellness activities and programs throughout the year.

Prepaid Legal Services and Identity Theft Protection Plan

Employees may choose to enroll in a prepaid legal service plan and an identity theft protection plan. The employee pays the premiums for these plans.

CreditUnion

All City employees may join the Credit Union of Palm Beach County. In addition to savings and checking accounts, the Credit Union offers different types of loans, investment choices and recreational opportunities.

Section 125 Plan for Health and Dental Premium

Section 125 of the Internal Revenue code allows you to have your dependent coverage premiums deducted before payroll taxes are withheld resulting in tax savings to you.

Flexible Spending Accounts

Employees may participate in flexible spending accounts for reimbursement of medical and/or dependent care expenses.

Direct Deposit

Employees may have their bi-weekly paycheck deposited to the financial institution of their choice.

01

What is the highest level of education you have completed?

+ High School Diploma or valid equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree

+ None of the above

02

Please mark the coursework for your Associate, Bachelor, Master, and Doctoral (s) if applicable. If you do not have a degree, please select " No Degree". If you do not have a degree from the coursework listed below, please select "Other Coursework".

+ Marketing

+ Journalism

+ Communications

+ Public Relations

+ Other Coursework

+ No Degree

03

If you selected "Other Coursework" to the question above please type the coursework you have completed. If this question does not apply to you, please type, "N/A"

04

Please select the areas you have working experience in.

+ Journalism

+ Marketing

+ Communications

+ Social Media Management

+ Public Information

+ None

05

How many years of experience do you have in Journalism, Marketing, Communications, Social Media Management or Public Information?

+ No experience

+ Less than three (3) years of experience

+ At least three (3) years of experience, but less than four (4) years

+ At least four (4) years of experience, but less than five (5) years

+ At least five (5) years of experience, but less than six (6) years

+ Six (6) or more years

06

Please explain your professional work experience involving Journalism, Marketing, Communications, Social Media Management or Public Information including your relevant job duties. Please note that "See resume" is not a valid response. Failure to answer this question in detail may result in disqualification of your application. If you do not have this experience please type N/A.

07

Do you possess [or are you able to obtain within fourteen (14) days of hire] and maintain a valid Florida driver's license?

+ Yes, I possess a Florida driver's license.

+ No, I do not have a valid Florida driver's license but I'm able to obtain one within 14 days of hire.

+ No, I do not possess a valid Florida driver's license and will not be able to obtain one within 14 days of hire.

08

This position follows a standard Monday-Friday schedule; however, special events, emergencies, or communications needs may occasionally require evening, weekend, or holiday work. Are you willing and able to meet this requirement?

+ Yes

+ No

09

On the job posting that you are applying for, the hourly rate listed was $25.39 - $28.84. Not to limit you or commit you to a certain dollar figure, but would you consider a figure within this range pending an in-person interview and a conditional offer phase?

+ Yes

+ No

10

Do you have previous experience with a municipality or county agency?

+ Yes

+ No

Required Question

Employer

City of Boynton Beach

Address

100 E. Ocean Ave

City Hall - Human Resources

Boynton Beach, Florida, 33435

Phone

5617426275

5617426275

Website

http://www.boynton-beach.org

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