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ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60022539

Date: Dec 1, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 865735

Agency: Children and Families

Working Title: ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60022539

Pay Plan: SES

Position Number: 60022539

Salary: AGENCY TO UPDATE

Posting Closing Date: 12/07/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

OCCUPATION PROFILE

JOB FAMILY: COMMUNITY AND SOCIAL SERVICES

OCCUPATIONAL GROUP: COUNSELING AND SOCIAL WORK

OCCUPATION: COMMUNITY AND SOCIAL SERVICE SPECIALISTS, ALL OTHER

21-1099

DESCRIPTION

Anticipated Vacancy

This is professional work supervising the activities of an Adult Protective Investigation Unit composed of Protective Investigators. The unit is responsible for investigating all reports of alleged abuse, neglect, or exploitation.

EXAMPLES OF WORK

Supervise protective investigators. Report assignment, consultation, and closure.

Provides guidance regarding investigative activities such as emergency placement, casework, services, family/victim assessment, risk and service needs, court reports, recommendations, review/approval of activities of the investigative record and Florida Safe Families Network computer system.

Staffs cases with investigators and offers on-going supervision.

Serves as on-call supervisor on a rotating basis with other API Supervisors.

Trains, coaches and mentors investigative staff.

Completes field work when necessary

Ensures standards are met timely.

Evaluates staff performance and sets goals, informally and on an annual basis, or as required by personnel regulations.

Completes administrative tasks including those relating to Human Resources.

EXAMPLES OF JOB CHARACTERISTICS

Provide Consultation and Advice to Others

Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

Making Decisions and Solving Problems

Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

Establishing and Maintaining Relationships

Developing constructive and cooperative working relationships with others.

Judging Qualities of Things, Services, And/or People

Making judgments about or assessing the value, importance, or quality of things or people.

Communicating With Persons Outside Organization

Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Getting Information Needed to Do the Job

Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

Analyzing Data or Information

Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

Monitor Processes, Material, Surroundings

Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

Identifying Objects, Actions, and Events

Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

Social Perceptiveness

Being aware of others' reactions and understanding why they react the way they do

Judgment and Decision Making

Weighing the relative costs and benefits of a potential action

Speaking

Talking to others to effectively convey information

Service Orientation

Actively looking for ways to help people

Active Learning

Working with new material or information to grasp its implications

Problem Identification

Identifying the nature of problems

Identification of Key Causes

Identifying the things that must be changed to achieve a goal

Solution Appraisal

Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts

Active Listening

Listening to what other people are saying and asking questions as appropriate

Learning Strategies

Using multiple approaches when learning or teaching new things

Coordination

Adjusting actions in relation to others' actions

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job

Coordination

Adjusting actions in relation to others' actions

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job

Data Analysis

Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques

Education and Training

Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

PALM COAST, FL, US, 32164

Nearest Major Market:Palm Coast