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Insurance Specialist 1
- Louisiana Department of State Civil Service (Baton Rouge, LA)
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Insurance Specialist 1
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Insurance Specialist 1
Salary
$2,922.00 - $5,734.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
LDI-2025-55
Department
Insurance-Commissioner of Insurance
Opening Date
12/01/2025
Closing Date
12/6/2025 11:59 PM Central
+ Description
+ Benefits
+ Questions
About this Job
Division: Office of Property & Casualty/Louisiana Fortify Homes Program
The Louisiana Department of Insurance is seeking a motivated and detail-orientedInsurance Specialist 1to join the Office of Property & Casualty/Louisiana Fortify Homes Program. This program helps strengthen homes across Louisiana by supporting homeowners through the grant application and review process. In this role, you’ll review applications and supporting documents, verify eligibility for FORTIFIED Roof grants, and assist with responding to insurance-related questions and complaints. If you enjoy helping the public, analyzing information, and contributing to a program that makes a real difference for Louisiana homeowners, we encourage you to apply!
The ideal candidate possesses the following competencies:
Core Competencies:
+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
+ Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training.
+ Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
+ Managing Risks: The ability to identify, assess, and control risks and opportunities to fulfill the mission of the organization.
+ Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
+ Using Data: The ability to use relevant and valid data to inform a recommendation for action.
Preferred Competencies:
+ Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
+ Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
+ Championing Continuous Improvement: The ability to systematically drive or promote continuous improvement.
Minimum Qualifications
Three years of experience in insurance, administrative services, investigations, or law enforcement; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=157780) .
Job Duties and Other Information
Job Duties:
As anInsurance Specialist 1in the Office of Property & Casualty/Louisiana Fortify Homes Program, you will/may:
+ Review homeowner applications for FORTIFIED Roof grants and check that all required documents are complete and accurate.
+ Verify inspection reports, insurance information, and other materials to help determine eligibility for the program.
+ Assist with basic research and information-gathering for consumer questions or complaints related to property and casualty insurance.
+ Prepare clear, helpful correspondence to homeowners, insurance agents, and others about program requirements or insurance laws.
+ Maintain organized records and handle sensitive information responsibly.
+ Provide customer service by phone and email, offering guidance or directing people to the right resources.
+ Support the team with simple rate/rule review tasks and other program needs.
+ Participate in training to learn Louisiana insurance laws and grow in the role.
+ Perform other related duties and special projects as needed.
Position-Specific Details:
Appointment Type: Probational or Job Appointment
Career Progression: This position is part of a career progression group. Employees will begin as an Insurance Specialist 1 performing entry-level duties and may advance to the journeyman and eventually advanced levels as they gain experience and demonstrate proficiency in the role.
Compensation: The salary offered will be determined based on qualifications and experience.
Legal Statement: The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
How To Apply:
NO CIVIL SERVICEexam is required to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Dr. Phillip Donagriche
Louisiana Department of Insurance
Baton Rouge, LA 70804
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
+ New Year's Day
+ Martin Luther King, Jr. Day,
+ Mardi Gras,
+ Good Friday,
+ Memorial Day,
+ Independence Day,
+ Labor Day,
+ Veteran's Day,
+ Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system
+ Teacher's Retirement System of Louisiana (www.trsl.org),
+ Louisiana School Employees Retirement System (www.lsers.net), among others
01
ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.
+ 1= I have no experience and/or am uncomfortable accepting direction
+ 2= I have limited experience or require assistance to accept direction
+ 3= I can accept direction
+ 4= I can accept directions and help others improve their ability to accept direction
02
ADi: Explain your rating by providing specific and relevant examples in the box below.
03
AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.
+ 1= I have no experience and/or am uncomfortable acting with ethics and integrity
+ 2= I have limited experience or require assistance to act with ethics and integrity
+ 3= I can act with ethics and integrity
+ 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity
04
AEI: Explain your rating by providing specific and relevant examples in the box below.
05
CCI: Rate your ability to champion continuous improvement based on our definition: The ability to systematically drive or promote continuous improvement.
+ 1= I have no experience and/or am uncomfortable championing continuous improvement
+ 2= I have limited experience or require assistance to champion continuous improvement
+ 3= I can champion continuous improvement
+ 4= I can champion continuous improvement and help others improve their ability to champion continuous improvement
06
CCI: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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Insurance Specialist 1
- Louisiana Department of State Civil Service (Baton Rouge, LA)