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Senior Staff Analyst - MOIP

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Senior Staff Analyst - MOIP

Salary

$3,220.00 - $3,653.85 Biweekly

Location

611 Walker Street

Job Type

Full Time

Job Number

37680

Department

Finance

Opening Date

12/01/2025

Closing Date

12/8/2025 11:59 AM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: Senior Staff Analyst -Mayor’s Office of Innovation & Performance

Reporting Location: 611 Walker Street

Workdays & Hours: Monday – Friday 8:00 am – 5:00 pm *Subject to Change*

About the Mayor’s Office of Innovation & Performance

The Mayor’s Office of Innovation & Performance (MOIP) serves as the City’s in-house consulting and performance improvement team. MOIP leads initiatives that strengthen operational excellence, promote data-driven decision-making, and cultivate a culture of innovation and continuous improvement across City departments. Our work helps ensure that City services are effective, efficient, and responsive to the residents of Houston.

Position Overview

The Senior Staff Analyst will serve as a key member of the Mayor’s Office of Innovation & Performance, supporting enterprise-wide efforts to modernize City operations through data, performance management, and process improvement. This role combines analytical expertise, strategic thinking, and hands-on facilitation to drive measurable improvements in City performance.

The Senior Staff Analyst will lead and support process improvement projects, manage the City’s Turn the Curve performance program, and provide coaching and mentorship to City employees in continuous improvement methods and data-driven best practices.

As part of a small, high-impact team, you will have the opportunity to directly influence how the City of Houston operates — improving the lives of residents through better services, smarter data, and stronger management practices. This is a role for problem solvers who thrive in complexity, value collaboration, and want to make a measurable difference in city government.

Key Responsibilities

+ Lead the City’s Turn the Curve performance program, facilitating regular performance review sessions with departments, guiding teams through root cause analysis, and helping them develop and implement data-driven strategies to improve outcomes.

+ Lead and support department and enterprise-level process improvement and innovation projects, driving measurable efficiency and performance gains.

+ Track, analyze, and evaluate key performance indicators (KPIs) to identify trends, gaps and opportunities for improvement; translate insights into actionable recommendations.

+ Support departments in defining KPIs that align with strategic goals and operational priorities.

+ Analyze and review management practices, business processes, and service delivery models to identify inefficiencies, savings opportunities, and service enhancements.

+ Identify and help implement solutions and systems to advance continuous improvement programs and performance management.

+ Partner with departments to embed data-driven best practices into everyday operations.

+ Develop and maintain dashboards, scorecards and reports that clearly communicate performance insights to internal and external stakeholders.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Requires a Bachelor's degree in Business Administration, Public Administration or field directly related to the type of work being performed.

Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.

EXPERIENCE REQUIREMENTS

Five years of professional administrative, financial or analytical experience related to the type of work being performed are required.

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis

LICENSE REQUIREMENTS None

PREFERENCES

Preference will be given to applicants with:

+ Experience working in or with public sector organizations is preferred.

+ Certification in Lean Six Sigma, or equivalent process improvement methodology is preferred.

+ Demonstrated ability to transform organizations through data-driven performance management.

+ Strong oral and written communication skills, with the ability to adapt messages across audiences and levels of the organization.

+ Proven project management experience, particularly leading cross-functional teams.

+ Demonstrated ability to understand customer needs and drive value throughout end-to-end processes.

+ Strong interpersonal and relationship-building skills, with a collaborative and consultative approach.

+ Proficiency in Microsoft Office Suite, including advanced Excel and Power BI for data analysis and reporting.

+ Experience with intermediate statistical and financial modeling preferred.

+ Ability to multi-task in a high-volume, fast-paced environment while maintaining attention to detail.

+ Strong critical thinking, problem-solving, and presentation skills.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

The department will administer, and the applicant must successfully complete a skills-assessment relevant to job description.

SAFETY IMPACT POSITION: No

If yes, this position is subject to random drug testing if a promotional position; candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade: 28

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov or call (832)393-6051. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm. If you need special services or accommodations, call (832)393-6051. (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of the information provided.

EOE Equal Opportunity Employer:

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marines Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

02

Which scenario best describes your completed education AND verifiable years of experience?

+ Master's Degree in Business Administration, Public Administration or a field closely related to activities of the division AND AT LEAST three (3) years of professional experience closely related to the activities of the division are required.

+ Master's Degree in Business Administration, Public Administration or a field closely related to activities of the division AND LESS THAN three (3) years of professional experience closely related to the activities of the division are required.

+ Bachelor's Degree in Business Administration, Public Administration or a field closely related to activities of the division AND AT LEAST five (5) years of professional experience closely related to the activities of the division are required.

+ Bachelor's Degree in Business Administration, Public Administration or a field closely related to activities of the division AND LESS THAN five (5) years of professional experience closely related to the activities of the division are required.

+ Associate Degree in Business Administration, Public Administration or a field closely related to activities of the division AND AT LEAST seven (7) years of professional experience closely related to the activities of the division are required.

+ Associate Degree in Business Administration, Public Administration or a field closely related to activities of the division AND LESS THAN seven (7) years of professional experience closely related to the activities of the division are required.

+ High School Diploma or GED AND AT LEAST nine (9) years of professional experience closely related to the activities of the division are required.

+ High School Diploma or GED AND LESS THAN nine (9) years of professional experience closely related to the activities of the division are required.

+ None of the above.

03

Please indicate your level of proficiency with Microsoft Excel.

+ BASIC MICROSOFT EXCEL: Open files and use page setup, enter, correct, and save data, use the menu commands, format cells, rows, and columns, understand navigation and movement techniques, use simple arithmetic functions in the formulas, access help, modify a database and insert data from another application, print worksheets and workbooks.

+ INTERMEDIATE MICROSOFT EXCEL: Create, modify, and format charts, use graphic objects to enhance worksheets and charts, filter data and manage a filtered list, perform multiple-level sorting, use sorting options, and design considerations, use mathematical, logical, statistical, and financial functions, group and dissociate data and perform interactive analysis, create and modify some Macro commands.

+ ADVANCED MICROSOFT EXCEL: Customize the work area, use advanced functions (Names, VLOOKUP, IF, IS), work with Pivot Tables, use spreadsheet Web components, manage Macro commands: concepts, planning, operations, execution, modification, interruption, use personalized toolbars, perform some programming in VBA.

+ No experience

04

Describe a time when you used data analytics tools (e.g., Power BI, Excel, or another platform) to identify a performance issue or inefficiency. What was the problem, how did you analyze it, and what was the outcome? ("See Resume" is not an acceptable answer, if statement does not apply, please insert N/A)

05

Tell us about a performance improvement project you led or contributed to that had a significant impact on an enterprise or departmental level. What was your role, what challenges did you face, and what measurable results were achieved? ("See Resume" is not an acceptable answer, if statement does not apply, please insert N/A)

06

Are you a current City of Houston employee?

+ Yes

+ No

Required Question