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American Dream (https://www.americandream.com/) , developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream (https://www.americandream.com/) is home to leading attractions, including DreamWorks Water Park (https://www.americandream.com/venue/dreamworks-water-park) , Nickelodeon Universe Theme Park (https://www.americandream.com/venue/nickelodeon-universe) , LEGOLAND Discovery Center (https://www.americandream.com/venue/legolanddiscoverycenter) , SEA LIFE Aquarium, (https://www.americandream.com/venue/sealifeaquarium) Big SNOW Ski Hill , Dream Wheel (https://www.americandream.com/venue/dreamwheel) – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro (https://www.americandream.com/venue/the-gameroom) and G.I. Joe Laser Tag (https://bookings.gameroomad.com/package/GI%20JOE%20BATTLE%20STATION) . American Dream (https://www.americandream.com/) ’s immersive luxury shopping and dining experience – The Avenue (https://www.americandream.com/the-avenue) – features Saks Fifth Avenue (https://www.americandream.com/venue/saks-fifth-avenue) , Hermès (https://www.americandream.com/venue/hermes) , Saint Laurent (https://www.americandream.com/venue/saint-laurent) , Dolce & Gabbana (https://www.americandream.com/venue/dolce-gabbana) , Carpaccio (https://www.americandream.com/venue/carpaccio) , a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia (https://www.americandream.com/venue/aritzia) , H&M , PRIMARK (https://www.americandream.com/venue/primark) , Uniqlo (https://www.americandream.com/venue/uniqlo) , Sephora (https://www.americandream.com/venue/sephora) and Zara (https://www.americandream.com/venue/zara) ; as well as the Toys R Us (https://www.americandream.com/venue/toysrus) global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR .

For more information on American Dream (https://www.americandream.com/) , visit www.americandream.com or find us on Instagram @americandream (http://www.instagram.com/americandream) and TikTok @americandream_official (https://www.tiktok.com/@americandream\_official) .

Key Objective(s):

The Performing Arts Center General Manager is responsible for the overall administration, operations, and strategic direction of the center. This includes managing staff, overseeing event planning and execution, maintaining the facility, and ensuring financial sustainability. The role demands a dynamic leader with a passion for the arts, strong organizational skills, and the ability to foster community engagement.

Primary Responsibilities:

Operations & Event Management

+ Oversee daily operations including scheduling, budgeting, and staff supervision.

+ Ensure the facility is safe, clean, and compliant with health and safety regulations.

+ Oversee Head of Production to ensure maintenance and performance of all technical equipment (lighting, sound, staging).

+ Oversee the setup and teardown of events, ensuring all equipment and facilities are in good working order.

+ Ensure the venue meets all local authority regulations, including licensing, health and safety, and noise restrictions

+ Monitor event progress and address any issues that arise during the event.

+ Ensure smooth day-to-day venue operations.

+ Manage operational aspects of the ticketing, merchandise, and venue concessions.

Staff & Vendor Coordination

+ Hire, train, and supervise administrative, technical, and front-of-house staff.

+ Develop staff schedules and ensure adequate coverage for all events.

+ + Coordinate with catering, sound, lighting, and other vendors.

Financial & Administrative Oversight

+ Prepare and manage budgets, monitor financial performance, and ensure cost-effective operations.

+ Work with programming and partnerships departments to assist in any additional revenue generating opportunities.

+ Monitor revenue streams and control expenditures.

+ Handle contracts, insurance, and invoicing.

Safety & Compliance

+ Ensure adherence to health, safety, and fire regulations.

+ Ensure all safety and security regulations are adhered to, implementing emergency plans as needed

+ Maintain cleanliness and functionality of the venue.

Customer Experience & Marketing

+ Coordinate the hiring and management of a senior marketing member of staff. Work closely with marketing department to ensure implementation of marketing strategies to promote events and increase attendance.

+ .

+ If required, represent the center in public and media engagements.

+ Maintain high standards of customer service.

+ Address guest complaints and feedback.

+ Meet sales targets by developing relationships with clients and following up on leads.

+ Conduct site tours for potential clients, showcasing the venue's features and capabilities.

+ Promote events via social media and marketing channels.

Strategic Planning

+ Contribute to long-term strategic goals aligned with the center’s mission.

+ Evaluate programs and operations regularly and adjust strategies as needed.

+ Prepare reports on venue performance, client feedback, and financial outcomes

Desired Qualifications:

+ Bachelor’s degree in Business, Hospitality, or Event Management (preferred).

+ 5+ years of experience in venue or event management.

+ Excellent leadership and coordination skills

+ Proficiency in financial management and ticketing software.

+ Excellent problem-solving and multitasking abilities.

+ Financial acumen and contract negotiation experience.

+ Knowledge of technical theater operations (lighting, sound, staging).

+ Knowledge of local laws and regulations

+ Ability to handle stress and stay organized under pressure

+ Ability to work flexible hours, including evenings and weekends.

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law

Job Details

Job Family AD

Pay Type Salary

Hiring Min Rate 100,000 USD