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Contract Opportunity: Flow Coordinator (Emergency Department Support) in Palo Alto, CA

Join a fast-paced Emergency Department environment where you’ll play a key role in supporting physicians, improving patient throughput, and elevating the overall patient experience. We’re seeking a **Flow Coordinator** for a contract role—ideal for someone with medical scribe, EMT/Paramedic, or healthcare program experience who thrives in high-energy clinical settings.

This role is all about efficiency, communication, and patient-centered support. If you’re detail-oriented, calm under pressure, and passionate about making healthcare work better, this could be the perfect opportunity for you.

Pay rate range: $29.45 to $32.69 per hour, depending on experience

What You’ll Do

Direct Patient Encounter Support

+ Accompany physicians during patient history-taking and examinations when directed.

+ Record physician-directed HPI, PMH, exam details, and pertinent findings in the ED EMR.

+ Document procedures, lab results, and imaging findings.

+ Assist in gathering patient histories by reviewing notes from nurses, EMS, prior admissions, and external facilities.

Documentation & EMR Responsibilities

+ Enter encounter details into the EMR (EPIC) as dictated by the supervising physician.

+ Review documentation with the physician after each encounter; physician will finalize and sign the record.

+ Electronically sign beneath the physician’s signature once documentation is complete.

+ Maintain accuracy, professionalism, and timeliness in all charting duties.

Workflow & Communication Support

+ Notify physicians when results are available, critical values are reported, or when patients are ready for procedures or disposition.

+ Alert the physician to delays in testing or other bottlenecks.

+ Serve as a liaison between physicians, nurses, clinical associates, and HUCs—conveying messages that support workflow (non-care directives only).

+ Assist residents working with the supervising physician as needed.

Patient Ambassador Activities (Occasional)

+ Check on patient comfort, pain levels, and needs; notify the physician of any concerns.

+ Provide blankets, pillows, or nourishment with staff approval.

+ Help create a supportive, reassuring environment for patients and families.

Discharge Support

+ Assist with preparing discharge instructions and follow-up appointments in EPIC (as directed).

+ **Note:** Flow Coordinators do not enter medical orders or prepare prescriptions; physicians maintain full responsibility for patient care orders.

Education

+ High School Diploma or GED required.

Experience

+ Minimum **3 years of overall experience** .

+ Preferred background:

+ Emergency Department medical scribe

+ EMT/Paramedic

+ Healthcare education program experience

Knowledge, Skills & Abilities

+ Strong medical terminology knowledge and understanding of clinical workflows.

+ Excellent communication, grammar, and documentation skills.

+ Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).

+ Experience with EMRs—EPIC strongly preferred.

+ Ability to remain composed in fast-paced, high-stress situations.

+ Strong customer service focus with the ability to interact respectfully with patients, families, and clinical staff.

+ Cooperative team player with professional demeanor and problem-solving skills.

If you're passionate about supporting emergency care teams and improving the patient experience, we’d love to connect with you. Apply today to be considered for this impactful contract role

**Pay Details:** $29.45 to $32.69 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.