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Case Management Supervisor - Aetna Arizona Mercy…
- CVS Health (Phoenix, AZ)
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
The **Case Management Supervisor** is responsible for up to 14 case managers. They provide oversight to ensure member needs are met by auditing cases, providing direction, and reviewing cases with their staff. Supervisors conduct individual and team meetings, audit documentation and key measurements of each case manager and work to effectively manage their team for success. Supervisors meet regularly with their manager as well as participate in multiple level leadership meetings, departmental and inter-departmental committees and serve as leads for specialty caseloads and projects. Supervisors also ultimately serve as backups for all case managers. Supervisors provide leadership and subject matter expertise to case managers.
**Location Requirement:** Must reside in Maricopa County, Arizona
Licensure & Education Options (must meet one of the following):
1. Registered Nurse (RN)
+ Licensed in Arizona and in good standing
+ Minimum Associate’s degree in Nursing
+ Minimum 3 years of Case Management experience
2. Licensed Social Worker (SW)
+ Licensed in Arizona and in good standing
+ Minimum 3 years of Case Management experience
3. Case Manager with 5+ years of experience
+ In good standing, regardless of degree
4. Bachelor’s or Master’s degree in one of the following fields:
+ Psychology
+ Special Education
+ Counseling
AND
+ Minimum 3 years of Case Management experience
+ Minimum 3 years of management experience
Additional Requirements:
+ Knowledge of **Arizona Long Term Care System (ALTCS)** program
+ AHCCCS regulations allow promotion from Case Manager to Supervisor if the degree is in a similar or related field, at the Contractor’s discretion, provided experience requirements are met.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$60,300.00 - $132,600.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 12/06/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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