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Description

We are looking for a detail-oriented and bilingual Collections Specialist to join our team in Humble, Texas. This is a fully onsite, Monday through Friday role from 8 AM to 5 PM, and it offers an opportunity for contract to permanent employment. In this position, you will be responsible for managing various aspects of accounts receivable and ensuring timely resolution of outstanding balances.

Responsibilities:

• Send collection notices for accounts 1-30 days past due, managing over 250 submissions weekly.

• Make proactive collection calls to clients to resolve overdue payments.

• Process and submit credit card transactions, completing 10-15 submissions daily.

• Update internal systems with accurate data entry and maintain customer records.

• Manage customer portals by performing regular updates and ensuring information accuracy.

• Generate customer statements on demand to support billing and collection efforts.

• Create and update shipping information in company systems to maintain operational efficiency.

• Perform additional duties as assigned to support the collections and accounts receivable processes.

Requirements

• Previous experience in credit and collections processes.

• Must be bilingual in English and Spanish.

• Strong communication skills for effective collection efforts.

• Ability to handle high-volume data entry with accuracy.

• Familiarity with customer portals and internal systems for updates.

• Proficiency in credit card processing and transaction handling.

• Detail-oriented and organized approach to managing accounts.

• Ability to work independently while meeting deadlines.

• Comfortable working in a fully onsite environment Monday through Friday.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .