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Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Summary:

The National Director, US Treatment Site Strategy & Customer Engagement is responsible for evolving and refining the US strategy for treatment site expansion and cell therapy footprint, as well as ensuring the execution of that strategy. The Director will lead a high-performing team focused treatment site onboarding and early customer engagement, driving cross-functional coordination and operational readiness across the US. This individual will play a critical role as a member of a high-performing Global Cell Therapy leadership team and will report directly to the Vice President, Cell Therapy, Global Cross Functional Operations. The role requires close collaboration with cross-functional leaders including Apheresis Operations, Commercial Account Sales Leaders, Marketing, Operations, Medical, Market Access, and Patient Scheduling & Operations to deliver on strategic objectives.

Key Roles and Responsibilities:

+ Lead the development and execution of the treatment site footprint strategy with cross-functional input and alignment.

+ Oversee treatment site onboarding and activation, collaborating with stakeholders to ensure seamless strategy execution.

+ Oversee the internal onboarding process, proactively identifying and removing obstacles to meet deadlines and evolving customer needs.

+ Prioritize resources to enable rapid expansion to new patient opportunities and support network growth.

+ Continuously innovate and improve onboarding processes to deliver a best-in-class customer experience and ensure readiness for future pipeline assets.

+ Leverage customer and market insights to inform and refine the treatment site network strategy.

+ Foster a high-performing, inclusive, and accountable team environment, prioritizing professional development and leadership growth.

+ Empower and influence cross-functional working groups to act with urgency on behalf of patients.

+ Champion diversity and inclusion within the team and across stakeholder engagements.

+ Maintain a patient-centric approach, working collaboratively to remove obstacles and deliver optimal outcomes.

+ Ensure all onboarding processes are executed within regulatory and legal guidelines.

+ Maintain in-depth and up-to-date knowledge of customers and marketplace, key accounts, regional market dynamics, company policies, and top competitors and their potential strategies.

Key Qualifications and Experience:

+ Bachelor's degree in business or science; MBA preferred.

+ 10+ years' experience in the bio-pharma industry working in US and/or Global commercial teams.

+ Prior experience in Cell and/or Gene Therapies highly desirable.

+ Strong leadership skills: demonstrated ability to lead other leaders, influence in a matrix organization, and drive operational rigor.

+ Proven ability to effectively manage and develop a team.

+ Demonstrated ability to think analytically, provide customer-oriented solutions, and manage complex cross-functional issues effectively in a fast-paced environment.

+ Ability to lead and engage with cross-disciplinary teams.

+ Excellent verbal and written communication skills; strong presentation skills.

+ Candidates with commercial backgrounds must have demonstrated ability to manage medical detail; candidates with medical backgrounds must have a demonstrated commercial mindset.

+ Upholds high ethical and professional standards with business contacts to maintain the company's excellent reputation within the biotech community.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $198,130 - $240,083

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

**Company:** Bristol-Myers Squibb

**Req Number:** R1597413

**Updated:** 2025-12-02 02:25:37.547 UTC

**Location:** Princeton-NJ

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.