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St. Mary’s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary’s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary’s Healthcare has also been named a 2025 Times Union Top Workplace—the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 14 years ago.

Job Requisition: REQ4156 Employment Type: Full-Time Shift: Days Hours Per Week: 40 hours

Hiring Range : $57,283.20-$74,484.80

Clinical Application Analyst

Primary Job Responsibilities:

+ Responsible for planning, design, build, testing, and implementing of information systems that support and enhance clinical practices and business processes.

+ Analyze and diagnose problems within the clinical applications of St. Mary’s. Identify root cause, then either solve the issue, or engage the appropriate resources to resolve.

+ Able to independently evaluate systems, analyze complex issues and problems, test data, and assist customers in reaching resolution(s).

+ Familiar with physician practices workflows, hospital outpatient/inpatient departments, and patient experiences within our organization.

+ Understand a wide array of integration points, including scheduling, lab, radiology, billing, and flow to and from Inpatient clinical areas.

+ Provides ongoing maintenance and support for assigned applications with little to no assistance.

+ The ability to elicit customer requirements and design technical solutions that meet the customer’s needs.

+ Able to utilize current issue tracking software to document contact with customers and resolutions to issues.

+ Must work effectively with team members, have strong communication skills, and always maintain a professional demeanor.

Minimum Qualifications/ Education:

+ Bachelor’s degree and a minimum of (2) two years of experience in healthcare IT supporting Clinical/EMR/Financial systems. Meditech Experience is preferred.

+ Must have experience in developing web-based reporting applications using SQL along with other business analytic applications and systems.

+ Knowledge and experience in workflow analysis and Performance Improvement Methodologies to enhance/support quality program initiatives.

+ Experience in data support, coordination, and education, with advanced knowledge of statistics and statistical process control methods.

+ Knowledge and experience with data management and display and communication.

Required Skills and Attributes:

+ Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.

+ Excellent customer service skills

+ Displays integrity, friendliness, and compassion.

+ Must be able to establish an appropriate and effective rapport with others.

+ Demonstrates flexibility

+ Takes initiative

+ Able to work in a fast-paced environment

+ Embrace new opportunities to grow both personally and professionally.

+ Effective critical thinking and problem-solving skills.

+ Proficient with various Microsoft Office products (Word and Excel).

+ Strong organizational skills.

+ Effective interpersonal skills.

+ Ability to take and follow direction in a positive and appropriate manner.

+ Ability to work as part of a team and independently.

+ Must be able to demonstrate effective and appropriate written and oral communication skills.

+ Must be able to speak, read, write and follow instructions in English