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DIGITAL COMMUNICATIONS SYSTEMS TECHNICIAN

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DIGITAL COMMUNICATIONS SYSTEMS TECHNICIAN

Salary

$107,138.40 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

C6527C

Department

PUBLIC WORKS

Opening Date

12/01/2025

Closing Date

12/15/2025 5:00 PM Pacific

+ Description

+ Benefits

+ Questions

Position/Program Information

EXAM NUMBER

C6527C

APPLICATION FILING PERIOD

We will be accepting online applications from Tuesday, December 2, 2025 at 8:00 a.m. (PT) until Monday, December 15, 2025, 5:00 p.m. (PT). All applications must be receivedbefore 5:00 p.m. (PT) on Monday, December 15, 2025, to be considered.

TYPE OF RECRUITMENT

We welcome applications from everyone.

Why work for us?

With more than 10 million residents, Los Angeles County has the largest population of any county in the nation! As the largest employer in Southern California, with more than 42 diverse departments and over 2,300 different job descriptions, the County offers a lifetime of opportunities and careers. We are Los Angeles County Public Works, the largest municipal Public Works agency in the nation. With more than 4,000 employees, Los Angeles County Public Works offers over 500 different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment!

For more information about the outstanding benefits offered by Los Angeles County, please visit us here:https://hr.lacounty.gov/benefits/.

OUT-OF-CLASS EXPERIENCE WILL NOT BE ACCEPTED FOR THIS EXAMINATION.

Essential Job Functions

+ Installs, configures, tests, maintains, and repairs digital communication systems and related equipment.

+ Installs and removes network-related equipment and cabling infrastructure to support telecommunications operations.

+ Assists in troubleshooting communication system malfunctions and performing repairs.

+ Performs preventive maintenance on communications equipment and systems.

+ Assists in setting up and testing new or upgraded communication systems.

+ Responds to work orders by performing diagnostics and conducting repairs at County facilities.

+ Maintains records and logs of installations, maintenance activities, and repairs.

+ Follows safety procedures and uses required protective equipment while performing field work.

+ Transports, inventories, and organizes parts and equipment for projects.

+ Coordinates with technicians and contractors to support installation, repair, and maintenance activities.

For more information, please view the classification specification:Digital Communications Systems Technician (https://www.governmentjobs.com/careers/lacounty/classspecs/1066411?keywords=digital%2520communications&pagetype=classSpecifications) .

Requirements

REQUIREMENTS TO QUALIFY:

Three years of experience in the installation, configuration, testing, maintenance, and repair of digital telephone private branch exchange (PBX) and key switching systems, one year of which must have been at the journey-level*.

LICENSE:

A valid California Class C Driver License is required to perform essential job-related functions.

LICENSE INFORMATION:

Successful applicants for positions that require driving must obtain and present a copy of their driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked.

OTHER REQUIREMENTS:

VISION:

Vision and color perception must be adequate to effectively and safety perform essential job-related duties.

PHYSICAL CLASS:

Physical Class III – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

SPECIAL REQUIREMENT INFORMATION:

*Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate solving method and techniques, locating appropriate regulations, or applying proper procedure to carry out work.

Additional Information

EXAMINATION CONTENT:

This examination will consist of TWO (2)parts:

Part I: Multiple choice and/or simulation assessment(s), weighted at 60%,assessing:

+ Professional Potential

+ Achievement

+ Coping with Uncertainty

+ Responsibility

+ Working to High Quality Standards

+ Willingness to Learn

+ Working Relationships

+ Analyzing Information

+ Learning Quickly

+ Generating New Ideas

+ Using Time Efficiently

+ Adapting to Change

+ Deductive Reasoning

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Part II: An evaluation of Training and Experience, weighted at40%,assessing:

+ Professional/Technical Knowledge of Digital Communications Systems

+ Professional/Technical Knowledge of Equipment and Tools

+ Knowledge of Industry Standards, Codes, and Safety Regulations

+ Troubleshooting and Problem-Solving

+ Leadership and Teamwork

Applicants must meet the minimum requirements and achieve 70% or higher on the combined score of Parts I and II in order to be placed on the eligible list.

TESTING ACCOMMODATION:

If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

TRANSFER OF TEST COMPONENTS:

If you recently took identical components for other exams, the test responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

TEST PREPARATION:

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

+ Various information can be found on our website athttps://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."

+ Online practice tests are available athttps://www.shldirect.com/en-us/practice-tests.

ELIGIBILITY AND VACANCY INFORMATION:

Candidates who passed the assessments are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies in Los Angeles County Public Works as they occur.

APPLICATION AND FILING INFORMATION:

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

•[email protected]

•[email protected]

•[email protected]

•[email protected]

•[email protected]

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to govermentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

SOCIAL SECURITY NUMBER:Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT LIBRARIES:For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.

NO SHARING USER ID AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

CONTACT INFORMATION:

Department Contact Name: Nelli Mirzoyan

Department Contact Phone:(626) 458-2141

Department Contact Fax: (626) 979-5440

Department Contact Email: [email protected]

ADA Coordinator Phone:(626) 458-2141

Teletype Phone:(626) 282-7829

California Relay Services: (800) 735-2922

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit:

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit:https://file.lacounty.gov/SDSInter/dhr/205102\_PPG\_115.pdf

Revised September 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

All important exam notifications including invitation letters, result letters, and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add [email protected], [email protected], [email protected], [email protected], [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for late test administration or rescheduling of an exam component.

+ I understand the above information and instructions.

02

Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive email notifications for any examination for which you apply with Los Angeles County. If you choose to unsubscribe, you can check for notifications by logging into governmentjobs.com to view your profile inbox. Exam scores cannot be disclosed over the phone.

+ I understand the above information and instructions.

03

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Please be as specific as possible as requested. Comments such as "see resume or application" will not be considered as a response. Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

+ I understand the above information and instructions.

04

Do you have three years of experience in the installation, configuration, testing, maintenance, and repair of digital telephone private branch exchange (PBX) and key switching systems?

+ Yes

+ No

05

If you indicated you had experience to Question 4, you must describe your experience that supports your response in the box below. Limit your response to 200 words andonly provide the experience that supports your above responses.Indicate the following information:

+ Position Title

+ Employer

+ Immediate Supervisor name(s) and phone number

+ Approximate dates of your experiences

From (mm/dd/yr) - To (mm/dd/yr)

+ Duties for each position titlerelated to this experience.If you do not have any experience under this option, please write"DOES NOT APPLY."

06

Do you have at least one year journey level* experience in the installation, configuration, testing, maintenance, and repair of digital telephone private branch exchange (PBX) and key switching systems? *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate solving method and techniques, locating appropriate regulations, or applying proper procedure to carry out work.

+ Yes

+ No

07

If you indicated you had experience to Question 6, you must describe your experience that supports your response in the box below. Limit your response to 200 words andonly provide the experience that supports your above responses.Indicate the following information:

+ Position Title

+ Employer

+ Immediate Supervisor name(s) and phone number

+ Approximate dates of your experiences

From (mm/dd/yr) - To (mm/dd/yr)

+ Duties for each position titlerelated to this experience.If you do not have any experience under this option, please write"DOES NOT APPLY."

08

TRAINING & EXPERIENCE EVALUATIONDigital Communications Systems TechnicianGeneral Information:This Training & Experience (T&E) Questionnaire is a self-assessment. You will respond to questions about your experience related to having acquired the knowledge, skills, and abilities to successfully perform theDigital Communications Systems Technicianposition. All information that you provide is subject to verification. The assessment will evaluate the following competencies:

1. Professional/Technical Knowledge of Digital Communications Systems

2. Professional/Technical Knowledge of Equipment and Tools

3. Knowledge of Industry Standards, Codes, and Safety Regulations

4. Troubleshooting and Problem-Solving

5. Use of Technology

This assessment is weighted40%.All completed questionnaires will be scored according to standardized criteria.

Instructions for Completion

Carefully read the official County job bulletin for this examination. You will receive points for each question based on the response(s) you provide. You will receive zero points for any question on which you do not provide a response.

Certification Statement

By completing the following, I hereby attest that all information I have provided in this T&E Questionnaire is true and complete to the best of my knowledge.I acknowledge that Human Resources staff may contact my supervisor(s) to verify the information that I have provided. I understand that any misrepresentations, falsifications, or omissions of material facts violates Civil Service Rules and may subject me to actions including removal from this examination.

Furthermore,I certify that I will not disclose the questions used in this examination to any candidate nor will I provide any information to anyone concerning anything related to the questions posed to me other than concerned parties in an official protest or appeal.. I understand that violation of this agreement can result in my disqualification from this examination as provided by Civil Service Rules.

+ YES

09

Which of the following telecommunications equipment do you have experience installing, maintaining, and repairing?(Select all that apply)

+ Private Branch Exchange (PBX) Systems

+ Voice over IP (VoIP) platforms

+ Hybrid Key Telephone Systems (e.g., Nortel)

+ Cloud-based Communication Services

+ I do not have experience installing, maintaining, and/or repairing any telecommunications equipment

10

In order to receive credit for Question 9, please describe your specific experience withEACHtype of telecommunications equipment you selected above. Include your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. If you have no experience in an area listed in the previous question, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response.Failure to provide a response may result in no or partial credit.

11

Which of the following diagnostic tools have you used to troubleshoot digital communication systems?(Select all that apply)

+ Cable Crimpers

+ Punch-down Tools

+ Wire Strippers

+ Cable Cutters

+ Lineman’s Handset (Butt Set)

+ Multimeter

+ Tone Generator & Probe Kit

+ Cable Testers

+ Fiber Optic Testers

+ None of the above

12

In order to receive credit for Question 11, please describe your specific experience usingEACHof the diagnostic tools you selected above. Include your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. If you have no experience in an area listed in the previous question, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response.Failure to provide a response may result in no or partial credit.

13

How would you best describe your experience working with telecommunications companies (e.g., AT&T, Verizon, Spectrum, Frontier) performing systems installations and repairs?

+ I do not have any experience performing telecommunications systems installations or repairs.

+ I have assisted with systems installations or repairs under close supervision.

+ I have independently performed routine systems installations and repairs.

+ I have led or trained others in performing systems installations and repairs and served as a subject matter expert.

14

In order to receive credit for Question 13, please describe your experience working with telecommunications companies (e.g., AT&T, Verizon, Spectrum, Frontier) to perform systems installations and repairs at the level of a Digital Communications Systems Technician. Include your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. If you have no experience in an area listed in the previous question, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response.Failure to provide a response may result in no or partial credit.

15

Please indicate which software applications and related tools you have experience using to perform job-related tasks (e.g., writing reports, taking notes, sending emails, creating schedules, summarizing project meetings). These experiences should have helped prepare you for the duties of a Digital Communications Systems Technician.(Select all that apply)

+ Microsoft Word- editing text; formatting characters and paragraphs; working with tabs, indents, margins, lists, breaks, and spacing; printing documents; and utilizing spelling & grammar

+ Microsoft Excel- using menu commands; formatting cells, rows, and columns; using arithmetic functions in the formulas; and entering data to create lists

+ Microsoft Teams- scheduling and joining meetings; using chat function

+ Microsoft Outlook- sending emails; attaching pictures and/or files

+ Cisco Unity Connection - voicemail management

+ Adobe Acrobat - reading pdf documents

+ Document management or project collaboration software (e.g., PDF Professional, SharePoint) - accessing, sharing, downloading files

+ PDF editing tools - filling out, signing documents

+ None of the above

16

In order to receive credit for Question 15, please provide ONE (1) example forEACHitem selected above that briefly describes your experience. Include your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. If you have no experience in an area listed in the previous question, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response.Failure to provide a response may result in no or partial credit.

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

Please verify your email addressVerify Email