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  • Member Services & Relationship Specialist

    Aston Carter (Albany, NY)



    Apply Now

    Job Description:

    We’re looking for a Member Services & Relationship Specialist to join a dynamic financial team. In this role, you’ll provide exceptional service, process transactions accurately, and build meaningful relationships with members by offering tailored financial solutions.

    What You’ll Do

    + Process deposits, withdrawals, and loan payments with precision.

    + Educate members on digital banking tools like mobile apps and online platforms.

    + Resolve inquiries promptly and provide consultative support.

    + Open new accounts, memberships, and loans while identifying opportunities for additional services.

    + Support branch operations including ATM balancing and compliance tasks.

    + Collaborate with your team to meet and exceed performance goals.

    What We Offer

    + Career Growth: Contract-to-hire with advancement opportunities.

    + Training & Development: Continuous learning and skill-building programs.

    + Supportive Culture: Work in a team-oriented environment that values collaboration and success.

    What We’re Looking For

    + 1+ year of experience

    + High School Diploma or GED required.

    + Banking experience preferred; strong customer service background considered.

    + Proficiency with POS systems and MS Office.

    + Excellent communication and problem-solving skills.

    + Ability to work Monday–Friday (8:00 AM–5:30 PM) and occasional Saturdays (9:00 AM–12:00 PM).

     

    If this sounds like the right fit, simply reply with your resume, and we’ll coordinate next steps with you.

     

    Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to fair, equitable, and inclusive hiring practices.Job Type & Location

     

    This is a Permanent position based out of Albany, NY.

    Pay and Benefits

    The pay range for this position is $20.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Albany,NY.

     

    Application Deadline

     

    This position is anticipated to close on Dec 15, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

     


    Apply Now



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